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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PagerDuty logo
Incident Management Software

4.5 2,076 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ErrorPulse logo
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Overview

Description PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more ErrorPulse revolutionizes front-end error tracking with its sleek, intuitive dashboard that simplifies debugging. By intelligently grouping errors, it prevents clutter from repetitive issues. Its Abstract Syntax Tree (AST) capabilities provide detailed context for error codes, offering more than just surrounding lines. Users benefit from a comprehensive stack trace that pinpoint the exact source code location and the sequence of events leading to the error. The dashboard allows for easy prioritization and management of errors by status. With a lightweight script under 5KB, the application’s performance remains unaffected. Collaboration is seamless, enabling shared access with team members. Can enhance error data by attaching custom metadata for detailed insights and export reports in PDF or shareable links for easy communication via email or Slack. Its responsive design ensures to monitor errors from any mobile device. ErrorPulse is essential for developers aiming to resolve issues quickly and efficiently. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    100%
  • Momentum
    73%
  • Popularity
    99%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    63%

Features

Total Features
6 Features
8 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 3 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 2,076 user ratings
    Not Available
    Rating Distribution
    • Excellent

      56.7%
    • Very Good

      38.8%
    • Average

      4.2%
    • Poor

      0.1%
    • Terrible

      0.1%
    Not Available
    User Sentiments

      Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management

      High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues

      Not Available
    Review Summary

    PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $10.00. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $9.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $10.00 $10.00 per user / month

    Team $29.00 $35.00 per user / month

    Business $39.00 $47.00 per user / month

    Digital Operations Custom

    Starter Free

    PRO $9.00 $9.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Cut down on noise
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California

    Not available

    Contact Details

    1-650-989-2965

    https://www.pagerduty.com/

    Not available

    https://errorpulse.io/

    Social Media Handles

    Not available

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