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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools. Read more | Successware is a business management programme that assists electrical, plumbing, HVAC, and roofing contractors with scheduling, accounting, sales, marketing, and other tasks. Customer data such as address, phone number, equipment age and condition, membership status, and repair history can be collected using the customer relationship management (CRM) module. It enables supervisors to dispatch technicians across jobs based on their projected arrival time and to send real-time updates to them regarding new assignments and scheduling modifications. Employees can use Successware to find sales opportunities, calculate job pricing, build marketing campaigns, and send customer maintenance reminders. The software enables businesses to accept payments via a variety of methods, including credit cards and ACH transfers. ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and other third-party programmes can all be integrated with Successware. Inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage are some of the other features of Successware. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
11 Features
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8 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Rating |
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| User Sentiments |
Ease of Use, Efficient Workflow, Data Organization, Comprehensive Features System Instability, Slow Performance, Navigation Complexity, Limited Customer Support |
Not Available
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| Review Summary |
Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Oracle Field Service Cloud Custom |
Successware Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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| Company Details | Located in: Redwood Shores, California | Located in: Columbia, Maryland |
| Contact Details |
Not available |
+1 888-272-8009 |
| Social Media Handles |
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