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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Oracle Field Service Cloud logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools. Read more Job Tracker job scheduling software is designed to streamline the operations, keeping business on the right track with optional integration for Sage and Xero for effortless invoicing. With Job Tracker's field service management tools, sharing documents instantly becomes a breeze. Send emails or SMS notifications to the field engineers, customers, or clients with job details and updates, all without needing to re-enter data. For those who need access to everything, anywhere, anytime, Job Tracker Cloud offers a fully hosted solution. Run Job Tracker Pro seamlessly across PCs, Macs, iPads, and Android devices. This cloud-based powerhouse enables to manage the job scheduling and field services with unparalleled ease. Job Tracker positions itself as a supportive partner, ensuring one can focus on what truly matters—growing business. With its user-friendly interface and robust features, Job Tracker empowers users by simplifying complex tasks, enhancing productivity, and fostering business growth. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    62%
  • Popularity
    66%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    63%

Features

Total Features
11 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 141 user ratings
    Not Available
    Rating Distribution
    • Excellent

      46.1%
    • Very Good

      33.3%
    • Average

      17.7%
    • Poor

      2.1%
    • Terrible

      0.7%
    Not Available
    User Sentiments

      Ease of Use, Efficient Workflow, Data Organization, Comprehensive Features

      System Instability, Slow Performance, Navigation Complexity, Limited Customer Support

      Not Available
    Review Summary

    Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Oracle Field Service Cloud Custom

    Job Tracker Professional Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Dashboard
    + 6 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Redwood Shores, California Located in: 01255 830113
    Contact Details

    Not available

    https://www.oracle.com/cx/service/field-service-management/

    Not available

    https://www.job-tracker.co.uk/

    Social Media Handles

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