BirdEye |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. Read more | GoSite software is an All-in-one platform for customers to find, book, and pay for your services. The software offers a drag and drop tools to build and customize your website using a drag-and-drop editor. Collaborate with teams to manage schedules via calendar and allow customers to book your services 24/7. It integrates with QuickBooks, Outlook, Gmail, Google My Business, and more. It supports Mobile Android and iOS. Small companies make use of the software. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Not Available
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Ease of Use, Comprehensive Business Management Features, Excellent Customer Support, Effective SEO Tools Website Functionality Issues, Misleading Sales Tactics, Poor Website Builder, Ineffective Customer Service |
| Review Summary |
Not Available
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GoSite receives mixed reviews, with users praising its user-friendly interface, comprehensive suite of tools for managing online listings and customer interactions, and dedicated customer support. However, recurring concerns include difficulties with website design and functionality, unreliable technical support, and aggressive sales tactics. Some users found the platform easy to use and valuable for streamlining business operations, while others experienced billing errors, delayed website launches, and challenges in cancelling services. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Optimum Feedback Custom |
Free Free GoSite Professional Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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+ 1 More
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| Videos |
+ 1 More
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| Company Details | Located in: Manchester, United Kingdom | Located in: San Diego, CA Founded in: 2013 |
| Contact Details |
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