Optimum Feedback vs Direction Local Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Optimum Feedback

Reputation Management Software

4.9 10 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Direction Local

Reputation Management Software

5 14 user ratings

View Details

Overview

Description

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. Read more

Direction Local software is a platform used to build Online Reputation and optimize SEO listings for your local business. Manage reviews, comments & ratings from one simple dashboard. List them on apps and maps such as Facebook, Yelp, Waze, Apple Maps and more. Marketers, Small, Medium and Large companies make use of the software. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $12.50.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

75%
Momentum

61%
Popularity

66%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

78%
Momentum

60%
Popularity

79%

Features

Total Features	6 Features	6 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.9/5 10 user ratings	5/5 14 user ratings
Rating Distribution	Excellent 90% Very Good 10% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $12.50.
Pricing Plans Monthly Plans Annual Plans	Optimum Feedback Custom	Local Pioneer $12.50 $15.00 per month Local Leader $17.50 $20.00 per month Local Authority $30.00 $35.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ReviewBuzz 4.4 10 ratings Optimum Feedback Vs ReviewBuzz ReviewGain Optimum Feedback Vs ReviewGain Reputation Studio 4.5 4 ratings Optimum Feedback Vs Reputation Studio Cloud90 4.7 3 ratings Optimum Feedback Vs Cloud90 Reputation.com 4.4 425 ratings Optimum Feedback Vs Reputation.com	Reputation.com 4.4 425 ratings Direction Local Vs Reputation.com ReviewBuzz 4.4 10 ratings Direction Local Vs ReviewBuzz Reputation Studio 4.5 4 ratings Direction Local Vs Reputation Studio ReviewRev 1 1 ratings Direction Local Vs ReviewRev ReviewGain Direction Local Vs ReviewGain
	View All Optimum Feedback Alternatives	View All Direction Local Alternatives