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Bot Platforms Software

4.7 104 user ratings

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Overview

Description Octane AI delivers a Facebook Messenger bot for Shopify merchants to increase their revenues. Users can create pop-ups for their customers that enables them to subscribe to the bot for exclusive discounts, shipping updates, back in stock notifications, and more. It also allows users to send personalized Facebook messages to customers reminding them of the items left in their abandoned cart. Support teams can manage and answer specific customer queries directly through Facebook, while empowering merchants to send custom follow-up messages about anything, including deals, instructions, content, subscriptions, and more. They can have an engaging two-way conversation with customers, personalized product recommendations, segment customers, build up Facebook Messenger subscribers, and more. Octane AI is integrated with popular e-commerce tools, such as Shopify, Klaviyo, Yotpo, Recharge, Gorgias, and more. Other relevant features include VIP support, on-boarding assistance, advanced customer segmentation and targeting, custom flows, enterprise-level security, and powerful analytics and integrations. Read more Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.3/5 6 user ratings
4.7/5 104 user ratings
Rating Distribution
  • Excellent

    33.3%
  • Very Good

    66.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    74%
  • Very Good

    21.2%
  • Average

    2.9%
  • Poor

    0%
  • Terrible

    1.9%
User Sentiments
    Not Available

    Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Useful Chatbot Templates

    Limited Customization Options, Occasional Technical Issues, Limited Platform Support, Confusing User Interface for Complex Flows

Review Summary
Not Available

Chatfuel is a popular no-code chatbot platform praised for its user-friendly interface and ease of use, making it accessible even for non-coders. Users appreciate its ability to automate responses, streamline sales processes, and provide 24/7 support. Chatfuel seamlessly integrates with Messenger, WhatsApp, and other platforms, allowing businesses to engage with customers on their preferred channels. However, some users find limitations in the platform's functionality, particularly with data control and the lack of SMS marketing features.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $9.00 $9.00 per month

PRO $209.00 $209.00 per month

Premium $999.00 $999.00 per month

Free Free

Pro $15.00 $15.00 per month

Premium Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Octane AI screenshot
+ 2 More
Templates
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: San Francisco, CA - 94590 Located in: San Francisco, California
Contact Details

94120-7775

https://www.octaneai.com/

Not available

https://chatfuel.com/

Social Media Handles

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