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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Observium logo
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.9 1,108 user ratings

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Overview

Description Observium is a network monitoring and management software and it can be run on a multiple platform/device/operating system.It offers a robust yet user-friendly interface to check the health and performance of your network.It helps in resource management, server monitoring, SLA monitoring, uptime monitoring and bandwidth monitoring.This is an auto-discovering low-maintenance network monitoring platform.The software enhances visibility of your network infrastructure, allows, 3rd party software integration, supports long term network metric collection and enables users to proactively troubleshoot potential threats. Observium features traffic accounting, threshold alerting system etc. Read more PRTG Network Monitor is a comprehensive network monitoring software that helps organisations keep their systems, devices, traffic and applications free from any troubles. The software provides powerful and easy-to-use solutions to businesses of all sizes. In an organisation’s network, it focuses on the bandwidth, database, running applications, cloud storage, server, LAN and Simple Network Management Protocol, ensuring seamless operations. PRTG Network Monitor integrates with pre-existing components of users’ network and analyses live status information to provide the best solutions. The software is customisable and its functionalities can be extended for using HTTP API and custom sensors. PRTG Network Monitor is an AI-based platform that automatically solves cluster failover solutions avoiding any delay. The software can monitor several networks in different locations and within the organisation with PRTG Remote Probes. It provides in-depth reports based on live and historical data monitoring, enabling users to take the right action at the right time. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $1750.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    79%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    70%
  • Popularity
    68%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
3.9/5 33 user ratings
4.4/5 1,786 user ratings
4.9/5 1,108 user ratings
Rating Distribution
  • Excellent

    12.1%
  • Very Good

    75.8%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    3%
  • Excellent

    63.2%
  • Very Good

    26.4%
  • Average

    4.9%
  • Poor

    1.5%
  • Terrible

    4%
  • Excellent

    87.4%
  • Very Good

    11.7%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.4%
User Sentiments
    Not Available

    Ease of Use, Comprehensive Monitoring Capabilities, Extensive Customizability, Effective Alerting System

    Limited Linux Support, Occasional Performance Issues, Steep Learning Curve, Sensor-Based Pricing Model

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary
Not Available

PRTG Network Monitor garners praise for its comprehensive monitoring capabilities, customizable alerts, and user-friendly interface. Reviewers appreciate its ability to monitor various aspects of IT infrastructure, including network performance, server uptime, and application availability. They also highlight the customizable dashboards and reporting features that enable tailored monitoring and analysis. However, some users mention occasional performance issues and a learning curve associated with setting up complex monitoring scenarios. Overall, PRTG Network Monitor is well-received for its robust monitoring features and customization options, making it a reliable choice for IT professionals seeking a comprehensive monitoring solution.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Pros & Cons
Not Available
  • Comprehensive network monitoring software
  • Powerful and easy-to-use solutions
  • Customisable and functionalities can be extended
  • AI-based platform that automatically solves cluster failover solutions
  • Provides in-depth reports based on live and historical data monitoring
  • Can be resource-intensive and may slow down computers
  • Limited export options compared to Sketch
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $1750.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Community Free

Professional Others

Enterprise Others

PRTG 500 $1,750.00 $1,750.00

PRTG 1000 $3,200.00 $3,200.00

PRTG 2500 $6,500.00 $6,500.00

PRTG 5000 $11,500.00 $11,500.00

PRTG XL1 $15,500.00 $15,500.00

PRTG Enterprise Custom

NinjaRMM Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots screenshots
+ 3 More
PRTG Network Monitor screenshot
+ 1 More
Alerts
+ 3 More
Videos Not Available Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: United Kingdom Located in: Nuremberg, Germany Founded in: 1997 Located in: Austin, TX
Contact Details

Not available

https://www.observium.org/

+49 911 93775-0

https://www.paessler.com/prtg

Not available

https://www.ninjaone.com/

Social Media Handles

FAQs

What are the key differences between Observium and PRTG Network Monitor?

Observium is an auto-discovering network monitoring platform, while PRTG Network Monitor is a comprehensive network monitoring software that focuses on bandwidth, database, and application monitoring.

What are the alternative products to Observium?

The top alternatives to Observium are Zabbix, SolarWinds ipMonitor, Nagios XI, PRTG Network Monitor, and SolarWinds Network Performance Monitor.

Which product is better for monitoring network infrastructure?

Both Observium and PRTG Network Monitor offer robust network monitoring capabilities, but PRTG Network Monitor may be a better choice for organizations with complex IT infrastructure due to its advanced features and customization options.

How do the real-time monitoring capabilities of these products compare?

Both Observium and PRTG Network Monitor provide real-time monitoring of network performance, but PRTG Network Monitor offers more in-depth reporting and analysis based on live and historical data.

Can I integrate Observium with other SaaS products?

The provided context does not mention any integration capabilities for Observium.

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