Observium vs ConnectWise Automate Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Observium

Network Monitoring Software

3.9 33 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise Automate

Network Monitoring Software

4.2 302 user ratings

View Details

Overview

Description

Observium is a network monitoring and management software and it can be run on a multiple platform/device/operating system.It offers a robust yet user-friendly interface to check the health and performance of your network.It helps in resource management, server monitoring, SLA monitoring, uptime monitoring and bandwidth monitoring.This is an auto-discovering low-maintenance network monitoring platform.The software enhances visibility of your network infrastructure, allows, 3rd party software integration, supports long term network metric collection and enables users to proactively troubleshoot potential threats. Observium features traffic accounting, threshold alerting system etc. Read more

ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients. Read more

Pricing Options

Free Trial Not Available
Offers Free-forever plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

75%
Momentum

62%
Popularity

79%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

63%
Popularity

83%

Features

Total Features	6 Features	11 Features
Common Features for All	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 3 More - Show Less	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.9/5 33 user ratings	4.2/5 302 user ratings
Rating Distribution	Excellent 12.1% Very Good 75.8% Average 9.1% Poor 0% Terrible 3%	Excellent 47.7% Very Good 34.8% Average 10.9% Poor 2.3% Terrible 4.3%
User Sentiments	Not Available	Robust Automation Capabilities, Extensive Third-Party Integrations, Powerful Scripting Engine, Comprehensive Remote Management Steep Learning Curve, Occasional Software Bugs, Slow Support Response Times, Outdated User Interface
Review Summary	Not Available	User reviews of ConnectWise Automate highlight its powerful automation capabilities, particularly for remote management, patching, and scripting. While users appreciate its robust features and integration with other ConnectWise products, they often cite a steep learning curve and complex setup as major drawbacks. A common complaint centers around support, which is perceived as slow and inadequate, with users needing to rely heavily on documentation and third-party assistance. Overall, ConnectWise Automate is considered a valuable tool for MSPs, but its success hinges on a dedicated team and a willingness to invest time in mastering its intricacies.
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Community Free Professional Others Enterprise Others	ConnectWise Automate Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Zabbix 4.2 482 ratings Observium Vs Zabbix SolarWinds ipMonitor 4.5 27 ratings Observium Vs SolarWinds ipMonitor Nagios XI 4.5 48 ratings Observium Vs Nagios XI PRTG Network Monitor 4.4 1,786 ratings Observium Vs PRTG Network Monitor SolarWinds Network Performance Monitor 4.4 448 ratings Observium Vs SolarWinds Network Performance Monitor	Ne.Mo. Network Monitoring 4.6 5 ratings ConnectWise Automate Vs Ne.Mo. Network Monitoring ITarian RMM Spiceworks Network Monitor ConnectWise Automate Vs Spiceworks Network Monitor Pulseway 4.6 196 ratings ConnectWise Automate Vs Pulseway SolarWinds RMM 4.5 133 ratings ConnectWise Automate Vs SolarWinds RMM
	View All Observium Alternatives	View All ConnectWise Automate Alternatives