Nicereply vs iPoll Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Nicereply

Survey/ User Feedback Software

4.6 505 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iPoll

Survey/ User Feedback Software

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Overview

Description	Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more	Introducing iPoll, the innovative platform designed to redefine the dynamics of user engagement and feedback collection. Aimed at professionals who understand the value of open communication within their organizations, iPoll offers an AI-powered solution for today's collaborative environments. Harnessing advanced artificial intelligence, iPoll ensures that every voice is heard, facilitating a seamless feedback loop that is both inclusive and effective. By engaging with iPoll, users can confidently express their perspectives, sparking meaningful conversations and driving collective decision-making processes. iPoll stands out as a vibrant space where opinions aren't just acknowledged they're actively sought after and utilized. The platform's intuitive interface welcomes input from all team members, making it easier than ever to contribute insights that can lead to impactful changes and innovations within their organization. Whether they're looking to gather instant feedback on recent initiatives, poll opinions on potential new projects, or create a more engaged workforce, iPoll is their go-to tool. It fosters an environment where constructive feedback is the norm, and every contribution is valued. Embrace the change that comes with truly open dialogue. With iPoll, they're not just running surveys they're nurturing a culture of connectedness and responsiveness that can take their professional endeavors to new heights. Read more
Pricing Options	Free Trial Available Starts at $39.00. Offers Custom plan.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 84% Momentum 65% Popularity 78%	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 80% Reviews 60% Momentum 62% Popularity 64%
SaaSworthy Awards	# 14 Highly Rated # 19 Most Popular	Not Available

Features

Total Features	13 Features	7 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 505 user ratings	Not Available
Rating Distribution	Excellent 67.7% Very Good 28.5% Average 3% Poor 0.6% Terrible 0.2%	Not Available
User Sentiments	Ease of Use, Detailed Reporting & Analytics, Seamless Survey Distribution, Real-time Feedback Lack of Mobile Application, Limited Customization Options, Limited Integration Options, Inaccurate CSAT Calculation	Not Available
Review Summary	Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $39.00. Offers Custom plan.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom	Free Free Premium $9.00 $19.00 per month
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Alternatives

	Simplesat 4.9 190 ratings Nicereply Vs Simplesat Liveform Nicereply Vs Liveform Surveyed Couchsurvey Nicereply Vs Couchsurvey Freshsurvey	Surveyed Bridge iPoll Vs Bridge UserFace iPoll Vs UserFace UserFeedback iPoll Vs UserFeedback SurveyNoodle
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