Juris Analyst |
| Description | NEXUS is a single API integration for travel agencies to connect all the suppliers. It is developed with cloud-first architecture which guarantees faster and go-to-market with higher performance, scalability and uptime. It is based on Artificial Intelligence and is a fully automated content-mapping algorithm that helps the travel businesses enhance the experience of their customers without worrying about the industry-wide problem of duplicate hotel inventory. NEXUS uses its SaaS-based pay per use pricing model to keep costs under control for the travel agencies of all sizes and geography. This platform helps the user to connect to multiple suppliers through a single integration and allows to access unified inventory with hotels and rooms mapped across suppliers. It provides the search for inventory with incredibly high speeds which help in reducing the waiting time for the guests. NEXUS offers multi-language and multi-currency support hence making sure that the customer is free to book the hotels in their own preferred language and currencies. Read more | Catalyst is an advanced customer success platform that combines modern technology with beautiful designs to enhance business growth. Sales teams can utilise the same to manage their accounts and opportunities in a seamless manner, enhancing their customer success rate overall. Executive teams can also use Catalyst to access reports on customer growth, renewals and health profiles from a single place. Moreover, the software also helps companies build multiple health profiles and streamline the entire customer journey, from onboarding to renewal. Catalyst integrates users’ entire tech stack, enabling them to find customer data in Salesforce account lists or spreadsheets. It smoothes out the day-to-day workflow of companies, such as logging calls & meetings besides updating Salesforce fields, for better customer management. Catalyst can be easily integrated with Salesforce, Zendesk, Slack, Segment, and more. Users can also depend on the particular to map and name data fields or set up dashboards and segments specially built for customer success teams. Read more |
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Catalyst receives praise for its user-friendly interface, seamless Salesforce integration, and ability to streamline customer data and processes. Users appreciate the platform's organization, note-taking features, and automation capabilities, citing its efficiency in managing customer accounts and workflows. However, some reviewers express a desire for more robust reporting and analytics features, as well as enhanced customization options. While Catalyst lacks certain advanced functionality, its ease of use and strong support team make it a valuable tool for managing customer success operations. |
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NEXUS Custom |
Catalyst Custom |
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| Company Details | Located in: Pune, India | Located in: New York City, New York |
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+1 214 444 6834 |
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