New Relic APM vs Sumo Logic Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM

Application Performance Monitorin...

4.1 1,016 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sumo Logic

Application Performance Monitorin...

4.4 594 user ratings

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Overview

Description

New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more

Sumo Logic is a compact Log management, monitoring and SEIM software with services that extend to benefit businesses of all types. As a widely used continuous intelligence tool, this platform is trusted by several prominent companies like Samsung, Whole Foods and Pokemon, among others. It offers a variety of exceptional features that let users monitor, protect their data and troubleshoot issues in real-time. As a unified platform, Sumo Logic comes loaded with multiple integrated solutions for developers, security and LOB teams. Users can also scale as they need with intuitive analytics provided by the same. With machine learning technology, users can identify, investigate and resolve issues proactively and prevent serious threats. Furthermore, Sumo Logic delivers highly secure features which are HIPAA compliant besides being SOC 2 and Type 2 attested as well. Collaboration is made easy and secure where users can define role-based access to content and control sharing abilities. With anomaly (outlier) based alerting, Sumo Logic provides enhanced monitoring capabilities for both log and metrics data sources. Read more

Pricing Options

Free Trial Available

Free Trial Available
Starts at $0.13. Offers Free-forever plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

98%
Momentum

64%
Popularity

93%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

90%
Momentum

63%
Popularity

93%

Features

Total Features	12 Features	7 Features
Common Features for All	API Monitoring Checks if your APIs are available and are performing as expected. Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Application Performance Metrics Measure the activities, behavior, and performance of a website or application Dashboard A digital insight of reports and other workings on a single screen Event Logs Records important hardware and software events & responses in a unified and systematic manner. Event-based Notification Sends a user notification on the occurrence of a strategically defined event Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism. Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions. Page Speed Monitoring Identifies the page load time from different locations on a timely basis. Real-user Monitoring Captures each session of real-user on website or application. Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance. Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links. + 9 More - Show Less	API Monitoring Checks if your APIs are available and are performing as expected. Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Application Performance Metrics Measure the activities, behavior, and performance of a website or application Dashboard A digital insight of reports and other workings on a single screen Event Logs Records important hardware and software events & responses in a unified and systematic manner. Event-based Notification Sends a user notification on the occurrence of a strategically defined event Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism. Maintenance Scheduling Helps in framing a maintenance plan, gathering and coordinating all the resources to do a job within a specified timeframe Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions. Page Speed Monitoring Identifies the page load time from different locations on a timely basis. Real-user Monitoring Captures each session of real-user on website or application. Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance. Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links. + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 1,016 user ratings	4.4/5 594 user ratings
Rating Distribution	Excellent 33.2% Very Good 52.4% Average 10.7% Poor 1.9% Terrible 1.9%	Excellent 49.7% Very Good 44.4% Average 4.7% Poor 0.2% Terrible 1%
User Sentiments	Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access	Centralized Log Management, Powerful Search Functionality, Real-time Monitoring & Alerting, Extensive Integrations Steep Learning Curve, Complex Query Language, Slow Performance for Complex Queries, UI/UX Shortcomings
Review Summary	Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.	Users praise Sumo Logic's user-friendly interface, ease of setup and use, and extensive range of features, particularly its log management and analysis capabilities. It is commended for its ability to handle large volumes of data effectively, providing real-time insights and enabling quick troubleshooting. Additionally, its scalability, customization options, and integration with various platforms are also highlighted as strengths. Some users, however, mention occasional performance issues, the need for more comprehensive documentation, and limited customization options for certain features.
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Pricing

Pricing Options	Free Trial Available	Free Trial Available Starts at $0.13. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Essentials Others Pro Others	Free Free Sumo Logic $0.13 $0.13 Enterprise Operations $0.23 $0.23 Enterprise Security $0.23 $0.23 per month Enterprise Suite $0.25 $0.25
	View Detailed Pricing	View Detailed Pricing

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