Browse Software
List Your Product
Loading...
Dynatrace logo

Dynatrace

  Add to Compare

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM logo
View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AWS X-Ray logo
Bug Tracking Software

4.1 23 user ratings

View Details

Overview

Description New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more AWS X-Ray is a platform that helps developers to analyze and debug production and distributed applications, including those that are built using a microservice architecture. The software enables its users to understand how their application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. AWS X-Ray can create a map of services used by the application of the user by tracking the requests. AWS X-Ray is capable of automatically highlighting the errors or bugs that might occur in the application code of the user by monitoring the response codes for every request made to the software. The software provides users with a set of query APIs which can be used by the user to build their own analysis and visualizations app that uses the data recorded by X-ray. Users can get started with the X-Ray by including the X-Ray language SDK in their application and then install the software agent. The software offers its users a set of APIs, helping them to ingest request data, configuring the service and querying traces. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    98%
  • Momentum
    64%
  • Popularity
    93%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    67%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.1/5 1,016 user ratings
4.1/5 23 user ratings
Rating Distribution
  • Excellent

    33.2%
  • Very Good

    52.4%
  • Average

    10.7%
  • Poor

    1.9%
  • Terrible

    1.9%
  • Excellent

    30.4%
  • Very Good

    52.2%
  • Average

    17.4%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System

    Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access

    Not Available
Review Summary

Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.

Not Available
Pros & Cons
  • Comprehensive monitoring capabilities
  • Intuitive interface and customizable dashboards
  • Real-time data and alerting system
  • Potential complexity for non-technical users
  • Occasional glitches or bugs
  • Pricing may be higher for smaller teams
  • Simplified analysis and debugging of distributed applications
  • Automatic error and bug highlighting
  • Query APIs for custom analysis and visualizations
  • Limited integration with other software
  • May require additional setup and configuration
  • Documentation could be more comprehensive
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Others

Pro Others

Pay As you Go Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots New Relic APM screenshot
+ 7 More
AWS X-Ray : Service Map screenshot
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Francisco, CA Located in: Seattle, Washington
Contact Details

(650) 777-7600

https://newrelic.com/products/application-monitoring

Not available

https://aws.amazon.com/xray/

Social Media Handles

Not available

FAQs

What are the key features of New Relic APM?

New Relic APM offers features like application monitoring, error tracking, and performance analysis.

What are the key features of AWS X-Ray?

AWS X-Ray provides features like distributed tracing, performance analysis, and error debugging.

Which product is better for monitoring distributed applications?

AWS X-Ray is specifically designed for monitoring distributed applications, while New Relic APM has a broader focus on application performance management.

Which product offers more integrations with other SaaS tools?

New Relic APM offers a wider range of integrations with other SaaS tools, including project management, messaging, and productivity suites.

Which product is more suitable for large-scale monitoring?

Both New Relic APM and AWS X-Ray are capable of handling large-scale monitoring, but New Relic APM has a more comprehensive set of features for managing complex IT environments.

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed