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Atera

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

EMC NetWorker logo
Backup Software

4.1 40 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZipCloud logo
Backup Software

2.4 23 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description NetWorker is a backup solution for reliable data backup and recovery. This software has a single management page where all backup and recovery functions are performed. It is also preferable for mobile computing and hardware monitoring. This software allows taking backup both in the disk as well as in the cloud storage. It also provides an enterprise level user experience for both the on-premise and cloud users. NetWorker delivers high-performance data backups and has no capacity restrictions that allows the user to store unlimited data backup files. It is compatible with all operating system platforms such as Windows and Linux. Read more ZipCloud is a cloud-based Online Backup Software. With Zip Cloud you can seamlessly sync your files across multiple computers, decide which files and folders you want to sync and choose where you want to sync them to. Zip Cloud's online control panel gives you access to all of your backed up and synced files from any device with an internet connection. Zip Cloud gives you the option to share your files and folders between friends, family or teammates and invite them by email, Facebook, or Twitter. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $8.19.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    81%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    72%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.1/5 40 user ratings
2.4/5 23 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    35%
  • Very Good

    47.5%
  • Average

    10%
  • Poor

    2.5%
  • Terrible

    5%
  • Excellent

    4.3%
  • Very Good

    30.4%
  • Average

    13%
  • Poor

    4.3%
  • Terrible

    47.8%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Reliable Backups, Data Domain Integration, Extensive Platform Support, Powerful Command Line Interface

    Complex Configuration, Outdated User Interface, Inadequate Reporting Capabilities, Inconsistent Support Experience

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Users highly praise the product's reliability, ease of use, and strong customer support. Many reviewers emphasize its stable performance, minimal downtime, and seamless integration with various platforms. The user-friendly interface and intuitive design simplify backup and recovery tasks, enabling efficient data management. Additionally, reviewers commend the prompt and knowledgeable support team for resolving issues quickly and effectively. However, some users mention occasional performance issues and suggest improvements in documentation and reporting capabilities. Overall, the product receives positive feedback for its dependability, user-friendly design, and exceptional customer support.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $8.19.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

EMC NetWorker Custom

Home/Pro $8.19 $10.69 per month

Premium $9.44 $11.94 per month

Ultimate $11.94 $14.44 per month

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Backup Details
+ 2 More
Downlaod ZipCloud Alerts
+ 3 More
Videos Not Available Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Hopkinton, Massachusetts Located in: Fareham, England Located in: Austin, TX
Contact Details

+1 866-438-3622

https://www.dellemc.com/en-us/index.htm

Not available

https://www.zipcloud.com/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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