Atera |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | NetWorker is a backup solution for reliable data backup and recovery. This software has a single management page where all backup and recovery functions are performed. It is also preferable for mobile computing and hardware monitoring. This software allows taking backup both in the disk as well as in the cloud storage. It also provides an enterprise level user experience for both the on-premise and cloud users. NetWorker delivers high-performance data backups and has no capacity restrictions that allows the user to store unlimited data backup files. It is compatible with all operating system platforms such as Windows and Linux. Read more | BackBox is a purpose-built network automation platform that automates daily administrative tasks and large projects on thousands of networks worldwide. BackBox allows you to automate the operations of network and security devices at scale across networks of any size without having to write any scripting code. Multitenancy support for service providers or federated management teams ensures data privacy and network isolation across customers. The BackBox Automation Library gets you started quickly with support for devices from 180 vendors and thousands of automation that can be used as-is or customized for your use. Can’t find a pre-built automation that fits your criteria? Build your own using only the CLI or API commands you already use for administration. No Python, YAML, or any other scripting language is required. The BackBox support team can create new automations to your specifications. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Reliable Backups, Data Domain Integration, Extensive Platform Support, Powerful Command Line Interface Complex Configuration, Outdated User Interface, Inadequate Reporting Capabilities, Inconsistent Support Experience |
Reliable Backups, Ease of Use, Excellent Customer Support, Wide Range of Device Support Limited Device Support for Specific Vendors, Lack of Detailed Documentation, Occasional Software Bugs, Complex Script Customization |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Users highly praise the product's reliability, ease of use, and strong customer support. Many reviewers emphasize its stable performance, minimal downtime, and seamless integration with various platforms. The user-friendly interface and intuitive design simplify backup and recovery tasks, enabling efficient data management. Additionally, reviewers commend the prompt and knowledgeable support team for resolving issues quickly and effectively. However, some users mention occasional performance issues and suggest improvements in documentation and reporting capabilities. Overall, the product receives positive feedback for its dependability, user-friendly design, and exceptional customer support. |
BackBox is a highly-rated, user-friendly backup solution for networking equipment. Users praise its ability to automate back-ups and restores for a wide range of brands, including Cisco, Checkpoint, and Fortinet. The software simplifies configuration management and boosts efficiency. Customers also appreciate the responsive support team, who help with script customization and troubleshooting. Although some users note that BackBox can be expensive, its automation capabilities and comprehensive nature make it a valuable tool for many businesses. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
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AI-Generated from the text of User Reviews
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EMC NetWorker Custom |
Standard BackBox Custom |
NinjaOne Custom |
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| Company Details | Located in: Hopkinton, Massachusetts | Located in: Kansas, USA | Located in: Austin, TX |
| Contact Details |
+1 866-438-3622 |
+1-833-222-5269 |
+1 888 542-8339 |
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