TalkDesk |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Read more | ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more |
| Pricing Options |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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2 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mySQM Customer Service QA Custom |
ContactLogix Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Coeur d'Alene, Idaho | Located in: +1 512-359-9699 |
| Contact Details |
+1 888-972-0844 |
Not available |
| Social Media Handles |
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Not available |
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