Ameyo Fusion CX |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | MyOperator provides a modern cloud-based call management solution for businesses to handle their customer calls effectively and ensure top-notch calling experience to their customers. The primary feature of our solution is a virtual phone number for your business, that could be toll-free or a non-tollfree number. You can add multiple phone numbers at the backend of your given centralized number and calls will be routed to your agent's mobile phones directly. The IVR in place will greet your callers with a pre-defined voice greeting and fill further route the calls as per the call routing option best suited for your customers. All the on-call conversations will be automatically tracked, recorded and reported to enable your business supervisors to keep an effective tab on the team performance. Other advanced and exclusive features our cloud solution includes live call transfer, live call info, real-time updated dashboard, accessible from anywhere, anytime. We assure 99.9% uptime of your business calls, provide strong backend support, have 15+ data centres in place to minimize any chances of call drops. Most importantly, our dedicated customer support team will be there for your assistance 24*7. Read more | Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Excellent Customer Support, User Friendly Interface, Cost Effective Service, Call Recording & Tracking Hidden Charges, Poor Service Quality, Unresponsive Customer Service, Lack of Features and Integrations |
Call Recording & Tracking, Ease of Use, Reliable Customer Support, Seamless CRM Integrations Call Connection Issues, Limited International Support, Occasional System Downtime, UI/UX Improvements Needed |
| Review Summary |
Users often praise MyOperator's user-friendly interface and ease of use, highlighting its intuitive design and straightforward navigation. Many appreciate the platform's comprehensive features, such as call tracking, lead management, and analytics, which help streamline their business operations. Additionally, reviewers commend MyOperator's reliable customer support, noting the team's responsiveness, helpfulness, and willingness to go the extra mile. However, some users have reported occasional technical issues and suggest improvements in the platform's reporting capabilities. Overall, MyOperator users express satisfaction with its user-friendly design, feature-richness, and supportive customer service. |
Exotel is a popular cloud telephony solution for B2C companies, lauded for its all-in-one customer management and tracking capabilities, personalized calling experiences, and suitability for concurrent calling. Users appreciate its call recording features and easy integration with CRMs like LeadSquared, but some report occasional call lag, redirection issues, and occasional voice leakage. Recommendations emphasize its cost-effectiveness for organizations with large customer datasets. Users primarily utilize Exotel to manage leads, track calls, and improve customer support operations. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Local number (Office IVR System) $10.00 $10.00 per month Tollfree number (Office IVR System) $10.00 $10.00 per month Desk plan (Cloud Call center) $45.00 $45.00 per month Prime plan (Cloud Call center) $200.00 $200.00 per month |
Dabbler $200.00 $200.00 Believer $500.00 $500.00 Influencer $1,000.00 $1,000.00 Enterprise Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots | Not Available |
|
| Videos |
+ 3 More
|
+ 3 More
|
| Company Details | Located in: Newark Delaware Founded in: 2010 | Located in: Bangalore, India Founded in: 2011 |
| Contact Details |
+1 866 696 7462 |
+91 80 88 919888 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
