My Hotline vs BenefitCall Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

My Hotline

Call Center Software

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BenefitCall

Call Center Software

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Overview

Description

My Hotline software is a Cloud Based Business Call Management System to automate business. The software offers customizable tools to record calls, automate routing to meet customer's needs. The Cloud Telephony Integrated CRM used to analyze the sales based on prospects. Generate detailed report to measure the customer’s purchase history. Read more

BenefitCall, thanks to the use of special telephone numbers in each campaign, the effects of which you track, assigns telephone calls to the advertising sources responsible for obtaining them. The tracking code placed on the website dynamically converts the real phone number to one of the special numbers. These numbers are displayed depending on how the user reached the website. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

63%
Popularity

71%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

62%
Popularity

64%

Features

Total Features	10 Features	5 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 7 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Not available
API Support	Available	NA

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Starter Others Business Others Enterprise Custom	Mini Others Standard Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Aircall 4.2 1,579 ratings Call Center Studio 4.8 130 ratings My Hotline Vs Call Center Studio TelebuHub My Hotline Vs TelebuHub HoduCC 4.8 20 ratings My Hotline Vs HoduCC Mobcall My Hotline Vs Mobcall	Funnel Phones BenefitCall Vs Funnel Phones TrackBiz TeleCapture 4.9 7 ratings CallRoot 3.3 3 ratings Tracking Sales Calls BenefitCall Vs Tracking Sales Calls
	View All My Hotline Alternatives	View All BenefitCall Alternatives