Atera |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | MSP360 Backup is a comprehensive online backup solution for small businesses that help Managed Service Providers (MSPs) and IT departments with an easy-to-manage cloud backup service. The solution comes loaded with a centralised management portal that can be used by companies to monitor and manage multiple back-ups, besides restoring users, endpoints, jobs and storage. With MSP360 Backup, users can proceed with both local and cloud-based storage services, such as AWS, Backblaze B2, Wasabi, Google Cloud Storage and Microsoft Azure. Moreover, the software also promises to deliver GDPR compliant data backup services for individual users in an efficient manner. Its integrated master password framework helps admins safeguard backup files from unauthorised access. Also, integrated timestamps help users keep track of modified files. MSP360 Backup utilises Shadow Copy Technology by Microsoft Volume to backup opened files. A 24/7/365 technical support offered by the same helps users with fast and relevant responses concerning technical issues. Read more | Fluency Backup is an affordable online backup service that will save you time, money, and headaches backing up your data so you can focus on growing your business. Fluency Backup offers you AES 256-bit encryption and an optional personal encryption key. That’s a technical way of saying that your data is as secure as today's technology can make it. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Ease of Use, Extensive Integrations, Reliable Backups, Comprehensive Backup Options Occasional Backup Issues, Confusing User Interface, Limited Linux Support, Inconsistent Support Experience |
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Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Overall, users praise the product's reliability, ease of use, and comprehensive features. They appreciate its ability to protect data across multiple platforms and its user-friendly interface. Additionally, the product's customer support is frequently lauded for its responsiveness and helpfulness. However, some users mention occasional technical difficulties and a few express concerns about the pricing. Overall, the product receives positive feedback from users, highlighting its strengths in data protection and user satisfaction. |
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The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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MSP360 Free Backup Free MSP360 Standalone Backup Custom MSP360 Managed Backup Custom |
Fluency Backup $10.00 $10.00 per month |
NinjaOne Custom |
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| Company Details | Located in: Pittsburgh, Pennsylvania Founded in: 2011 |
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Located in: Austin, TX |
| Contact Details |
+1 415-301-7773 |
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+1 888 542-8339 |
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