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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MSP360 Backup logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Arq logo

Arq

Backup Software

4.7 15 user ratings

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Overview

Description MSP360 Backup is a comprehensive online backup solution for small businesses that help Managed Service Providers (MSPs) and IT departments with an easy-to-manage cloud backup service. The solution comes loaded with a centralised management portal that can be used by companies to monitor and manage multiple back-ups, besides restoring users, endpoints, jobs and storage. With MSP360 Backup, users can proceed with both local and cloud-based storage services, such as AWS, Backblaze B2, Wasabi, Google Cloud Storage and Microsoft Azure. Moreover, the software also promises to deliver GDPR compliant data backup services for individual users in an efficient manner. Its integrated master password framework helps admins safeguard backup files from unauthorised access. Also, integrated timestamps help users keep track of modified files. MSP360 Backup utilises Shadow Copy Technology by Microsoft Volume to backup opened files. A 24/7/365 technical support offered by the same helps users with fast and relevant responses concerning technical issues. Read more Arq backs up your files to a cloud account you already have, or attached disk, or both, with strong, end-to-end encryption so your data are only readable by you. Arq uses filesystem snapshot technology to make perfect, point-in-time backups of your files, even if your files are changing during the backup process. Arq Backup integrates with many different cloud providers. So if you have a cloud account with some extra space available, use it for encrypted, versioned backups of your important files. Read more
Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $49.99.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    90%
  • Momentum
    66%
  • Popularity
    83%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    74%
  • Momentum
    61%
  • Popularity
    68%

Features

Total Features
8 Features
6 Features
Common Features for All
    Automated Storage Enables storage of data automatically and consistently
    Backup Scheduling This feature enables the software to take timely backups at regular intervals
    Cloud Storage Provides an online storage space to store data
    Compression Option Huge volumes of files can be compressed into small size
    Encryption With this feature data are encoded and secured
    Incremental Backup Holds copies of files from previous backups
    Remote Access Permits users to access applications and files, whether traveling or working remotely away from the office or home network.
    Web Access Allows access to web resources
  • + 5 More - Show Less
    • Automated Storage Enables storage of data automatically and consistently
      Backup Scheduling This feature enables the software to take timely backups at regular intervals
      Cloud Storage Provides an online storage space to store data
      Compression Option Huge volumes of files can be compressed into small size
      Encryption With this feature data are encoded and secured
      Incremental Backup Holds copies of files from previous backups
      Remote Access Permits users to access applications and files, whether traveling or working remotely away from the office or home network.
      Web Access Allows access to web resources
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Medium Business
    • Small Business
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    Not Available
    4.7/5 15 user ratings
    Rating Distribution
    Not Available
    • Excellent

      66.7%
    • Very Good

      33.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Extensive Integrations, Reliable Backups, Comprehensive Backup Options

      Occasional Backup Issues, Confusing User Interface, Limited Linux Support, Inconsistent Support Experience

      Not Available
    Review Summary

    Overall, users praise the product's reliability, ease of use, and comprehensive features. They appreciate its ability to protect data across multiple platforms and its user-friendly interface. Additionally, the product's customer support is frequently lauded for its responsiveness and helpfulness. However, some users mention occasional technical difficulties and a few express concerns about the pricing. Overall, the product receives positive feedback from users, highlighting its strengths in data protection and user satisfaction.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $49.99.
    Pricing Plans
    Monthly Plans Annual Plans

    MSP360 Free Backup Free

    MSP360 Standalone Backup Custom

    MSP360 Managed Backup Custom

    Arq 7 $49.99 $49.99 per computer

    Arq Premium $59.99 $59.99 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Restore
    + 3 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Pittsburgh, Pennsylvania Founded in: 2011 Located in: Lexington, Massachusetts
    Contact Details

    +1 415-301-7773

    https://www.msp360.com/backup/

    Not available

    https://www.arqbackup.com/index.html

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