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Atera

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft System Center logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Carbonite logo
Backup Software

4.1 527 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Microsoft System Center is a cloud-based application that provides continuous data protection. This application is developed with Data Protection Manager, due to which data backups can be maintained and lost files can be restored. It is a client to cloud management tool where public and private servers can be integrated into the cloud platform. This software provides some additional features such as System Center Configuration Manager (SCCM) and System Center Operation Manager (SCOM). In addition to this, it provides endpoint protection feature and is compatible with all platforms such as Windows and Linux. Microsoft System Center is also compatible with mobile devices. Read more Carbonite is a backup application software that provides flexible data protection. It creates backups without affecting the performance of the system. This software gives a feature of unlimited cloud storage along with remote sharing facility that gives access to files from anywhere. Moreover, this software delivers unlimited protection and has a user-friendly interface that allows easy installation. This software has easy recovery options, using which lost data can be restored in minimum time. The free version of this software is available that allows the user to test services before finalizing the purchase. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    64%
  • Popularity
    70%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    66%
  • Popularity
    88%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 774 user ratings
4.1/5 527 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    42.1%
  • Very Good

    43%
  • Average

    13%
  • Poor

    1.2%
  • Terrible

    0.6%
  • Excellent

    43.1%
  • Very Good

    34.3%
  • Average

    15%
  • Poor

    5.5%
  • Terrible

    2.1%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Robust Remote Management Capabilities, Efficient Patch Management System, Centralized Application Deployment, Comprehensive Reporting Tools

    Complex Initial Setup and Configuration, Occasional Performance Issues and Slowness, Steep Learning Curve, Limited Third-Party Software Patching

    Automatic Backup Functionality, Ease of Use, Secure Data Storage, Affordable Pricing

    Slow Backup Speeds, Limited Control over Backups, Occasional Downtimes, Slow File Restorations

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Overall, Microsoft System Center garners positive feedback for its comprehensive IT service management capabilities. Users praise its ability to streamline processes, automate tasks, and improve visibility across IT environments. The platform's integration with other Microsoft products is also seen as a major advantage. However, some reviewers express concerns regarding the complexity of the tool and the occasional need for additional training and support.

Carbonite users appreciate its user-friendly interface, ease of setup, and reliable backup capabilities. The customer support is generally praised for their responsiveness and helpfulness. However, some users have reported occasional issues with data restoration and slow backup speeds. Additionally, concerns have been raised about the lack of advanced features like file versioning and granular restore options. Overall, Carbonite seems to be a solid choice for those seeking a simple and reliable backup solution, although users looking for more sophisticated features may need to consider alternatives.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $4.91.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Datacenter Edition for Managing Highly Virtualized Servers Others

Standard Edition for non-virtualized or lightly virtualized servers Others

Basic $4.91 $4.99 per month

Plus $6.99 $6.99 per month

Prime $8.74 $8.99 per month

NinjaOne Custom

 
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Screenshots & Videos

Screenshots Not Available Stop Backup
+ 1 More
Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Redmond, Washington Located in: Boston, Massachusetts Founded in: 2005 Located in: Austin, TX
Contact Details

+1 877-276-2464

https://www.microsoft.com/en-us/cloud-platform/system-center

Not available

https://www.carbonite.com/

+1 888 542-8339

https://www.ninjaone.com/

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