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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Workbuddy is a cloud-based jobs and field worker management platform for medium to large australian trade, multi-trade, and field service businesses. WorkBuddy is a customer-focused job management firm that creates software to help field-based businesses be more productive and efficient. For enhanced office to field connectivity, we mix cloud-based software for the office with mobile apps for technicians. WorkBuddy also integrates with Xero, MYOB, and QuickBooks to simplify bookkeeping and job management. Hundreds of businesses across Australia and New Zealand are now using WorkBuddy to link their workforces, consolidate their systems, and revolutionize their company operations, having progressed from establishing a job management system for one customer to two. WorkBuddy is great for managing project work, contract work, and complete field service management for service, maintenance, construction, and project-based enterprises. WorkBuddy can be modified to match your individual requirements because we understand that different firms have different needs. Get the information you need to make the best decisions for your company's growth. Back-office teams can use WorkBuddy's operations portal to: Receive high-volume work orders that are generated automatically in the system. Use live data to communicate and work with field teams more quickly. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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| Total Features |
7 Features
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5 Features
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| Common Features for All |
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
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| User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Professional Custom Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Parramatta, Australia |
| Contact Details |
888-558-6275 |
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