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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Job Tracker job scheduling software is designed to streamline the operations, keeping business on the right track with optional integration for Sage and Xero for effortless invoicing. With Job Tracker's field service management tools, sharing documents instantly becomes a breeze. Send emails or SMS notifications to the field engineers, customers, or clients with job details and updates, all without needing to re-enter data. For those who need access to everything, anywhere, anytime, Job Tracker Cloud offers a fully hosted solution. Run Job Tracker Pro seamlessly across PCs, Macs, iPads, and Android devices. This cloud-based powerhouse enables to manage the job scheduling and field services with unparalleled ease. Job Tracker positions itself as a supportive partner, ensuring one can focus on what truly matters—growing business. With its user-friendly interface and robust features, Job Tracker empowers users by simplifying complex tasks, enhancing productivity, and fostering business growth. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
Not Available
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| Total Features |
7 Features
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11 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Job Tracker Professional Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
+ 6 More
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| Videos |
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| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: 01255 830113 |
| Contact Details |
888-558-6275 |
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