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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Comet Suite is the foundation on which our current flagship programme, Mobile Workforce Plus, is built. Our original product line includes a variety of features to help you keep track of your fleet's performance, your employees' whereabouts during work hours, and the location of your company's assets. Discover the many features of our classic Comet Suite product line. We're happy to continue offering all of the assistance you need to get the most out of our original software products. Comet Suite is the foundation on which our current flagship programme, Mobile Workforce Plus, is built. Our original product line includes a variety of features to help you keep track of your fleet's performance, your employees' whereabouts during work hours, and the location of your company's assets. In near real-time, see where your personnel and assets are. Additionally, create the most efficient routes for drivers to save time and money. Cull your people and/or vehicles into distinct groupings to make reporting and identifying them easier. Employees have the ability to Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
Not Available
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| Total Features |
7 Features
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8 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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| User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Comet Ez Others Comet Tracker Others Comet Mobile Worker Others |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 2 More
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| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Tampa, Florida |
| Contact Details |
888-558-6275 |
+1 888-732-6638 |
| Social Media Handles |
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Not available |
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