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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Metric.ai allows you to bring together all the disparate but important data you collect on your customers from systems such as your CRM, project management tools, development environment, accounting system, and time tracking software into one place. Metric.ai’s analytics engine then aggregates this data and analyzes it to help you track and report on key business metrics. These metrics include revenue and profit, profit margin, expenses, and employee turnover, and they are segmented by office, company, project, department, client, role, and employee. This then allows you to get insight and recommendations that you can take action on. The software includes a number of dashboards for different functions and roles, including finance and accounting, HR, workforce management, and operations. It also provides insight into cost rates management, billable rates management, and revenue recognition. Metric.ai allows you to give different access rights to employees depending on their roles. Read more | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
9 Features
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8 Features
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| Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Metric.ai Custom |
Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Company Details | Located in: San Francisco, CA | Located in: San Francisco, CA - 94103 |
| Contact Details |
Not available |
888-670-4887 |
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