BirdEye |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more | Salesla is a platform that helps online sellers to grow their product reviews and seller feedback. The software is mostly used by sellers who sell on e-commerce sites like Amazon, WooCommerce, Shopify, and Magento stores. Using Salesla, users can create a workflow to automate customer emails, and the tool will send them to the right customers at the right time. It also lets users infuse customer emails with a personal touch. They can attach branded Email Header, Custom Buttons, Product Images, Order Info, and much more to crack customer interaction like a pro. Salesla consists of an analysis tool that enables the users to analyze different sales aspects of their business based on email open rate, feedback, orders, and reviews. They can also monitor overall account health in the Overview section. The platform notifies its users every time they get a bad product review or negative seller feedback so that they have a chance to get in touch with the customer and provide a resolution and satisfy them. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing |
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| Review Summary |
Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Solo $24.00 $29.00 per month Pro $83.00 $99.00 per month ProPlus $166.00 $199.00 per month Company Custom |
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Not Available |
| Screenshots |
+ 5 More
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| Company Details | Located in: Paris, France Founded in: 2012 | Located in: Bangalore, India Founded in: 2017 |
| Contact Details |
+33 1 76 36 06 97 |
+91-73377 13444 |
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