BirdEye |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more | ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 3 Most Worthy # 5 Fastest Growing |
| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing |
User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options |
| Review Summary |
Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness. |
Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Solo $24.00 $29.00 per month Pro $83.00 $99.00 per month ProPlus $166.00 $199.00 per month Company Custom |
Lite Custom Starter Custom Essentials Custom Platinum Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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+ 3 More
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| Company Details | Located in: Paris, France Founded in: 2012 | Located in: Illinois, United States |
| Contact Details |
+33 1 76 36 06 97 |
(866) 854-7670 |
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