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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more Reputation Loop is a Reputation Marketing platform designed for local businesses to help them grow their 5-Star reputation and get feedback from their existing customers. The platform was built to create a “hands-off” approach for business owners, allowing them to focus on their company and customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $24.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    87%
  • Momentum
    65%
  • Popularity
    86%
SaaSworthy Awards
Not Available
# 9 Fastest Growing

Features

Total Features
7 Features
8 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.4/5 900 user ratings
    4.7/5 28 user ratings
    Rating Distribution
    • Excellent

      55.3%
    • Very Good

      32.8%
    • Average

      8%
    • Poor

      1.9%
    • Terrible

      2%
    • Excellent

      85.7%
    • Very Good

      7.1%
    • Average

      0%
    • Poor

      3.6%
    • Terrible

      3.6%
    User Sentiments

      Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification

      Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing

      Not Available
    Review Summary

    Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $24.00. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Solo $24.00 $29.00 per month

    Pro $83.00 $99.00 per month

    ProPlus $166.00 $199.00 per month

    Company Custom

     
    View Detailed Pricing
    Not Available

    Screenshots & Videos

    Screenshots Mention screenshot: mention-stats
    + 5 More
    Business Listings Management
    + 2 More
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Paris, France Founded in: 2012 Located in: Washington, United States
    Contact Details

    +33 1 76 36 06 97

    https://mention.com/

    Not available

    https://www.reputationloop.com/

    Social Media Handles

    Not available

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