BirdEye |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more | Octoparse VOC is a revolutionary AI-native tool that will transform the way they gather and analyze customer feedback. With Octoparse VOC, they can receive reliable and actionable consumer insights within seconds. This advanced technology quickly surfaces customer pain points, drivers, and sentiments from online reviews, making it easier for them to understand the preferences of their target audience. This adaptive NLP model and Generative AI, Octoparse VOC create human-quality insights reports at scale. This tool helps them identify areas where they can win market share, allowing them to take effective action and soar to the top of their industry. Octoparse VOC streamlines the data collection process by centralizing reviews in a matter of minutes. Simply provide a URL, keyword, or ASIN, and This top-tier data collection technique will collect and organize authentic reviews for them. Plus, the data is automatically updated so they can always have the most up-to-date information at their fingertips. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing |
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| Review Summary |
Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Solo $24.00 $29.00 per month Pro $83.00 $99.00 per month ProPlus $166.00 $199.00 per month Company Custom |
Free Free Essential $65.00 $79.00 per month Scale $199.00 $249.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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Not Available |
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| Company Details | Located in: Paris, France Founded in: 2012 | Located in: Diamond Bar, California - 91765 |
| Contact Details |
+33 1 76 36 06 97 |
+1 626-778-0099 |
| Social Media Handles |
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Not available |
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