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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. Read more | Spruce offers easy, fast, and reliable video calling that lets you stay compliant with HIPAA so you can feel safe connecting to your patients. Save time and respond quickly with Spruce Visits. The pre-built screening assessments were built around industry guidelines to help you asynchronously collect information. Simply share a visit with your patient and review the responses. Stay connected with your patients with secure messaging that’s easy to use. With Spruce, you can securely share files, videos, and photos with just one tap. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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6 Features
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| Common Features for All |
Alert Notifications
Care Summary
File Transfer
HIPAA Compliant
Live Chat
Patient Portal
Patient Records Management
Payments
Reminders
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Alert Notifications
Care Summary
File Transfer
HIPAA Compliant
Live Chat
Patient Portal
Patient Records Management
Payments
Reminders
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| User Sentiments |
Ease of Use, Convenient Virtual Care, Helpful and Responsive Customer Support, Effective Appointment Scheduling and Reminders Occasional Technical Glitches and Connectivity Issues, Limited Mobile App Functionality, Lack of EHR Integration, Difficulties with Screen Sharing Feature |
Not Available
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| Review Summary |
Users generally agree that Mend's user interface is user-friendly and simple to navigate. The platform is praised for its comprehensive vulnerability management capabilities, with users reporting increased efficiency and accuracy in identifying and prioritizing security vulnerabilities. However, some users mention occasional issues with stability and performance. Additionally, some users have expressed concerns about the pricing structure, finding it relatively expensive compared to alternatives. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Mend Now Telehealth $49.00 $59.00 per month Mend Pro Telehealth Custom |
Basic $24.00 $24.00 per user / month Communicator $49.00 $49.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
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| Company Details | Located in: Orlando, Florida Founded in: 2014 | Located in: San Francisco, California Founded in: 2013 |
| Contact Details |
Not available |
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