MantisBT vs DoneDone Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MantisBT

Bug Tracking Software

4.1 170 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DoneDone

Bug Tracking Software

4.7 102 user ratings

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Overview

Description

Mantis Bug Tracker or MantisBT is an open source issue tracker that allows convenient project management and effective team collaboration. Issue related updates get notified to every team member via regular notifications or emails. Also, a role-based appointment facility enables seamless division of tasks between multiple team members. Thus ensuring maximum efficiency on their part. MantisBT’s interface is an interactive one and, of course, customisable at the same time. The platform has continued to remain a popular issue tracker since its launch date and, of course, for justified reasons. Further, effortless navigation, immense power, multi-OS compatibility and a plethora of business-relevant features make this open-source platform an extremely useful area to indulge in. MantisBT, also comes equipped with an elaborative list of plugins for the users to gain access, which goes as agileMantis, announce, EasyEnter, Gauge Support, Google Analytics, highlightcode and more. Also, for those who want to experience MantisBT as a service, MantisHub assures seamless data migration, guided support, exclusive add-ons and more. Read more

DoneDone is a simple issue tracker primarily used by digital agencies to manage the development, testing, and customer support of websites, apps, and other software. DoneDone Mailboxes simplify email communication between your support agents, production team, and customers. Discuss, assign, and resolve tickets without messy email chains and ccs. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $4.00.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

85%
Momentum

67%
Popularity

73%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

84%
Momentum

60%
Popularity

75%

Features

Total Features	7 Features	10 Features
Common Features for All	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 4 More - Show Less	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.1/5 170 user ratings	4.7/5 102 user ratings
Rating Distribution	Excellent 28.8% Very Good 55.3% Average 14.7% Poor 1.2% Terrible 0%	Excellent 69.6% Very Good 25.5% Average 4.9% Poor 0% Terrible 0%
User Sentiments	Ease of use, Open Source, Customizable, Email Notifications Outdated User Interface, Limited Integrations, Complex Configuration, Limited Reporting Functionality	Ease of Use, Clean User Interface, Efficient Ticket Support System, Effective Project Management Limited Customization Options, Lack of Extensive Integrations, Limited Reporting Functionality, Absence of a Knowledge Base
Review Summary	Users generally find the software easy to use and customizable. It is praised for its issue tracking, project management, and reporting capabilities. Many reviewers appreciate the open-source nature of the software, which allows for customization and integration with other tools. However, some users have reported occasional bugs and glitches, and a few have found the interface to be outdated. Overall, MantisBT is a popular choice for small and medium-sized businesses looking for a comprehensive and affordable project management solution.	DoneDone users generally praise its intuitive interface, customizable features, and helpful customer support. Many reviewers highlight its ability to streamline project management and task tracking, improving team collaboration and productivity. DoneDone's user-friendly design and robust reporting capabilities are also frequently mentioned as strengths. While some users express concerns about occasional bugs and limitations in certain features, the overall sentiment is positive, with many reviewers recommending DoneDone for its ease of use, efficiency-boosting features, and positive impact on project management processes.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $4.00.
Pricing Plans Monthly Plans Annual Plans	MantisBT Custom	Collaborate $4.00 $5.00 per user / month Outreach $8.00 $10.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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