ManageEngine OpManager vs ConnectWise Automate Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine OpManager

Network Monitoring Software

4.3 27 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise Automate

Network Monitoring Software

4.2 302 user ratings

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Overview

Description

ManageEngine OpManager is an integrated on-premise network monitoring software with in-built, AI-powered monitoring. OpManager provides real-time network visibility and facilitates rapid IT response workflows with alerts, reports, automation, and integrations. OpManager also incorporates a range of add-ons and plugins to elicit traffic analysis, configuration management, firewall policy analysis, IPAM, and application performance monitoring. Read more

ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients. Read more

Pricing Options

Free Trial Available

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

71%
Momentum

67%
Popularity

68%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

63%
Popularity

83%

Features

Total Features	11 Features	11 Features
Common Features for All	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 8 More - Show Less	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 27 user ratings	4.2/5 302 user ratings
Rating Distribution	Excellent 33.3% Very Good 66.7% Average 0% Poor 0% Terrible 0%	Excellent 47.7% Very Good 34.8% Average 10.9% Poor 2.3% Terrible 4.3%
User Sentiments	Comprehensive Monitoring Capabilities, Real-time Monitoring, User-Friendly Interface, Customizable Dashboards Complex Initial Setup, Occasional Update Issues, Limited Third-party Integrations, Steep Learning Curve	Robust Automation Capabilities, Extensive Third-Party Integrations, Powerful Scripting Engine, Comprehensive Remote Management Steep Learning Curve, Occasional Software Bugs, Slow Support Response Times, Outdated User Interface
Review Summary	Users praise ManageEngine OpManager's comprehensive monitoring capabilities, ease of use and customization options. They appreciate the detailed insights and reports generated by the tool. The ability to monitor various IT infrastructure components and applications is also a plus. However, some reviewers mention occasional performance issues and suggest improvements in the user interface for better navigation. Overall, ManageEngine OpManager is well-received for its monitoring prowess, user-friendly interface, and customization options, making it a popular choice among IT professionals.	User reviews of ConnectWise Automate highlight its powerful automation capabilities, particularly for remote management, patching, and scripting. While users appreciate its robust features and integration with other ConnectWise products, they often cite a steep learning curve and complex setup as major drawbacks. A common complaint centers around support, which is perceived as slow and inadequate, with users needing to rely heavily on documentation and third-party assistance. Overall, ConnectWise Automate is considered a valuable tool for MSPs, but its success hinges on a dedicated team and a willingness to invest time in mastering its intricacies.
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Pricing

Pricing Options	Free Trial Available	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Standard Edition Others Professional Edition Others Enterprise Edition Others	ConnectWise Automate Custom
	View Detailed Pricing	View Detailed Pricing

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