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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MagneticOne Mobile Call Tracker logo
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ULTATEL logo
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Overview

Description Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial. Read more Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $37.95.
SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    62%

Features

Total Features
2 Features
5 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    IVR Support Interactive voice recognition routes the caller to the right agent
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Queue Management (Calls) Allows you to control call queues and distributes call equally
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    IVR Support Interactive voice recognition routes the caller to the right agent
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • SaaS/Web/Cloud
    • Mobile - Android
    Modes of Support
    • Online
    • Online

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.99. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $37.95.
    Pricing Plans
    Monthly Plans Annual Plans

    Trial Free

    Professional Plan $34.99 $34.99 per year

    Starter Plan $3.99 $3.99 per month

    Basic Plan $10.99 $10.99

    Advanced Plan $19.99 $19.99

    CONTACT $37.95 $40.95 per user / month

    PLUS $40.95 $43.95 per user / month

    ULTIMATE $43.95 $46.95 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
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    Vendor information

    Company Details

    Not available

    Located in: Herndon, Virginia Founded in: 2016
    Contact Details

    Not available

    https://calltracker.magneticonemobile.com/ct/

    800-930-9912

    https://www.ultatel.com/cloud-contact-center/

    Social Media Handles

    Not available

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