Lookback vs Indeemo Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lookback

UX Software

3.8 43 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Indeemo

UX Software

4.9 37 user ratings

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Overview

Description	Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more	Indeemo is a remote user research tool for various businesses, enabling them to get a better understanding of their customer’s behaviour and needs. It offers a leading mobile ethnography platform to keep an eye on every customers’ activity on the brands eCommerce platform. Indeemo’s user research and UX Diary Studies help companies to provide better products and services by understanding their customers' needs remotely. The tool helps to get a deeper insight into contextual user behaviour, motivations and needs over a period of time using longitudinal Diary Studies. Companies can use remote video diaries to capture instant feedback from their customers every time they interact with their products, service or experience. Users also get to test the remote usability using the Mobile Screen Recording facility that shows them how exactly customers navigate and interact with mobile websites and apps. All of Indeemo’s features provide powerful, scalable and cost-effective solutions to increase sales at a high rate. Read more
Pricing Options	Free Trial Available Starts at $99.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 79% Momentum 64% Popularity 82%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 80% Momentum 60% Popularity 68%
SaaSworthy Awards	# 3 Most Worthy # 5 Fastest Growing	Not Available

Features

Total Features	9 Features	8 Features
Common Features for All	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 6 More - Show Less	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.8/5 43 user ratings	4.9/5 37 user ratings
Rating Distribution	Excellent 37.2% Very Good 39.5% Average 7% Poor 2.3% Terrible 14%	Excellent 86.5% Very Good 13.5% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Available Starts at $99.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom	Indeemo Custom
	View Detailed Pricing	View Detailed Pricing

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