LightSpeed Restaurant vs Upserve POS Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant

POS Software

4.1 1,418 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS

POS Software

4.3 753 user ratings

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Overview

Description	After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more	Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more
Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Not Available Starts at $59.00.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 92% Momentum 61% Popularity 84%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 94% Momentum 62% Popularity 84%
SaaSworthy Awards	# 12 Highly Rated # 7 Fastest Growing	# 3 Highly Rated # 10 Most Popular

Features

Total Features	15 Features	12 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 12 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 1,418 user ratings	4.3/5 753 user ratings
Rating Distribution	Excellent 72.1% Very Good 6.1% Average 0.9% Poor 2.1% Terrible 18.8%	Excellent 54.7% Very Good 32.4% Average 7.3% Poor 0.7% Terrible 4.9%
User Sentiments	User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing	Excellent Customer Service, Intuitive User Interface, Robust Reporting Features, Seamless Third-Party Integrations System Outages and Connectivity Issues, Limited Hardware Options, Inconsistent Offline Mode Functionality, Complex Menu Programming
Review Summary	Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.	Users praise the user-friendly interface, ease of use, and efficient technical support. They appreciate the comprehensive features such as inventory management, reporting, and customer management, which help streamline operations and enhance overall business efficiency. Additionally, users highlight the reliability, accuracy, and customization options of the software, allowing them to tailor it to their specific business needs. However, some users mention occasional technical glitches and suggest improvements in mobile accessibility and integration options.
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Pricing

Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Not Available Starts at $59.00.
Pricing Plans Monthly Plans Annual Plans	LightSpeed Restaurant $69.00 $69.00 per month Enterprise Custom	Core $59.00 $59.00 per month Pro $199.00 $199.00 per month Pro Plus $359.00 $359.00 per month
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	View All LightSpeed Restaurant Alternatives	View All Upserve POS Alternatives