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Zoho CRM

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kommo logo
CRM Software

4 29 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Kommo simplifies staying in touch with customers and getting their thoughts, insights, and reviews. This advanced platform allows users to quickly and efficiently engage clients across multiple channels including social media, web forms, emails, and surveys. Best of all, it’s easy to use and provides an intuitive user interface. Using Kommo users can easily collect data from customers that help guide their company's decision-making process. Get reliable analytics about their campaigns and understand which channels result in maximum engagement. Then use that knowledge to shape future interactions. With a better understanding of customer behavior users can measure success more accurately and make sure every penny is well spent. Plus, have peace of mind knowing that with Kommo their data is safe thanks to the rigorous security protocols we have in place! All files are uploaded securely to the servers with AES-256 encryption so users know it’s always secure. Leverage the power of artificial intelligence (AI) technologies such as natural language processing (NLP) to get even deeper insights into client feedback on their platforms! Choose a powerful platform like Kommo for engaging clients on every channel - we guarantee it will be worth the investment! Read more Simbla is a cloud-based CRM and no-code development platform that harnesses the power of AI to enable non-coders to build efficient and flexible solutions with ease. Its innovative technology provides users with a simple and intuitive way to create web and mobile applications, without requiring extensive coding knowledge. The AI-generated capabilities of Simbla allow for the rapid development of solutions, reducing development time and costs. Its user-friendly interface makes it easy for users to create custom applications, including web and mobile forms, databases, and workflow processes. Simbla is ideal for small to medium-sized businesses seeking to enhance their operational efficiency and productivity. Its cloud-based infrastructure enables businesses to access their applications from anywhere, while its no-code development platform allows for rapid application development and deployment. Read more
Pricing Options
  • Free Trial Available
  • Starts at $12.5.
  • Free Trial Not Available
  • Starts at $59.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    66%
  • Momentum
    67%
  • Popularity
    78%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    70%

Features

Total Features
23 Features
3 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Document Management Ability to store and manage various information and documents in electronic format.
    Lead Management A systemized and organized way of managing all your leads and their conversation.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
    Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sales Force Automation Streamlined management of the sales cycle from lead to close
    Territory Management Helps to assign, manage sales territories and conveniently track their progress
  • + 16 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Document Management Ability to store and manage various information and documents in electronic format.
      Lead Management A systemized and organized way of managing all your leads and their conversation.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
      Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      Sales Force Automation Streamlined management of the sales cycle from lead to close
      Territory Management Helps to assign, manage sales territories and conveniently track their progress
    Unique Features
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Customization Helps to customize the system for use in industry-specific use cases
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
      Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Customization Helps to customize the system for use in industry-specific use cases
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
      Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 29 user ratings
    Not Available
    Rating Distribution
    • Excellent

      37.9%
    • Very Good

      44.8%
    • Average

      6.9%
    • Poor

      3.4%
    • Terrible

      6.9%
    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $12.5.
    • Free Trial Not Available
    • Starts at $59.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Base $12.50 $12.50 per user / month

    Advanced $20.84 $20.84 per user / month

    Enterprise $37.50 $37.50 per user / month

    Free (Cloud) Free

    Basic (Cloud) $59.00 $69.00 per month

    Pro (Cloud) $149.00 $179.00 per month

    Advanced (Cloud) $559.00 $669.00 per month

    Enterprise (Cloud) $1,249.00 $1,499.00 per month

    Simbla (SaaS) Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

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    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009 Founded in: 2016
    Contact Details

    +1 830-580-3077

    https://www.kommo.com/

    Not available

    https://www.simbla.com/

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