Kickserv vs SAP Field Service Management Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kickserv

Field Service Management Software

4.5 385 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SAP Field Service Management

Field Service Management Software

4.3 15 user ratings

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Overview

Description	Kickserv is an online platform to help companies manage their business. Whether helping to boost sales, increase operating efficiency by managing work, or keeping invoicing in line, we give companies the edge it takes to stay ahead of the game. Read more	With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more
Pricing Options	Free Trial Available Starts at $59.00.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 89% Momentum 66% Popularity 81%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 69% Momentum 60% Popularity 60%
SaaSworthy Awards	# 3 Fastest Growing # 9 Most Popular	Not Available

Features

Total Features	8 Features	10 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 5 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 7 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 385 user ratings	4.3/5 15 user ratings
Rating Distribution	Excellent 61% Very Good 33.8% Average 3.1% Poor 1.3% Terrible 0.8%	Excellent 46.7% Very Good 46.7% Average 0% Poor 6.7% Terrible 0%
User Sentiments	Ease of Use, Excellent Customer Support, Quickbooks Integration, Comprehensive Scheduling & Dispatching Mobile App Functionality, Limited Customization Options, Occasional System Glitches, Reporting Limitations	Not Available
Review Summary	Based on user reviews, Kickserv is generally praised for its user-friendly interface, ease of use, and efficient time tracking capabilities. Many users appreciate its customizable features, reporting functionality, and mobile app. However, some reviewers have expressed concerns regarding its customer support, occasional bugs, and limited integrations with other software. Additionally, a few users have mentioned that the software can be expensive for smaller businesses. Overall, Kickserv seems to be a reliable option for businesses seeking a comprehensive operations management solution, but it may require careful consideration for those seeking advanced features, extensive integrations, or budget-friendly options.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $59.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Solo $59.00 $59.00 per month Starter $79.00 $99.00 per month Business $159.00 $199.00 per month Premium $239.00 $299.00 per month	SAP Field Service Management Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Kickserv Alternatives	View All SAP Field Service Management Alternatives