Kapture CX vs True Client Pro Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kapture CX

CRM Software

4.6 168 user ratings

Get Free Advice

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

True Client Pro

CRM Software

4.9 12 user ratings

Get Free Advice

Overview

Description	Kapture CX is a CRM software that packs together capabilities related to marketing, sales, operations, and customer services in a single package. The tool is known for its ease of use and simple interface and can be integrated smoothly with the existing technological infrastructure of any company. This is made possible by 500 plus APIs that ensure seamless pan-organization synchronization. Users can send customized emails to a wide range of audiences through easy predefined templates. Moreover, live chat support allows team members to extend better customer support and sell more. The dashboard captures and showcases crucial KPIs, such as each agent's number of answered/unanswered calls. Other notable features include integrated sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-end security, on-field order capturing, and much more. Read more	True Client Pro is a versatile, user-friendly wedding arrangement and plan management solution for small company owners and freelancers that enables you to get on top of your bookkeeping, invoicing, payments, and receipts, so that you'll never have to worry about missing a deadline again. It helps you concentrate on what matters most: expanding your company. With True Client Pro, you can create gorgeous, eye-catching templates for all of your flower guidelines, contracts, invoices, and proposals. You and your team can save time and be more productive while maintaining a polished and professional appearance. You can save and create all of your desired floral recipes, along with generating new ones from True Client’s huge pre-populated floral library. You can manage many events at once and keep an eye on the ground without having to physically be there. You can create professional flower orders for many customers and plot guidelines for any plan using a single click. Additionally, you can keep track of vendor progress and maintain complete control over every aspect of your project from any location. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $39.00.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 85% Momentum 64% Popularity 78%	81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 72% Momentum 64% Popularity 73%
SaaSworthy Awards	# 18 Highly Rated # 9 Fastest Growing	Not Available

Features

Total Features	26 Features	6 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 18 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 3 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 168 user ratings	4.9/5 12 user ratings
Rating Distribution	Excellent 70.8% Very Good 21.4% Average 4.2% Poor 2.4% Terrible 1.2%	Excellent 91.7% Very Good 8.3% Average 0% Poor 0% Terrible 0%
User Sentiments	Customizable Dashboard, Mobile CRM, Excellent Customer Support, Comprehensive Reporting and Analytics Occasional System Lag, Outdated User Interface, Slow Ticket Resolution, Limited Mobile App Functionality	Not Available
Review Summary	Users praise Kapture CRM for its user-friendly interface, customizable features, and excellent customer support. Many reviewers highlight the software's ease of use, even for those with limited technical expertise. The ability to tailor the CRM to specific business needs is also appreciated. Additionally, reviewers commend Kapture CRM's customer support team for their responsiveness and helpfulness. However, some users mention occasional glitches and limited reporting capabilities as areas for improvement. Overall, Kapture CRM receives positive feedback for its user-centric design, flexibility, and reliable support.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $39.00.
Pricing Plans Monthly Plans Annual Plans	Essential Custom Professional Custom Enterprise Custom	Standard $39.00 $49.00 per month Premium $79.00 $99.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Salesforce 4.5 30 ratings Kapture CX Vs Salesforce Zendesk Sell 4.6 52 ratings Kapture CX Vs Zendesk Sell CRMdesk 4.3 110 ratings FIVE CRM 4.7 32 ratings Kapture CX Vs FIVE CRM Salesforce Sales Cloud 4.6 281 ratings Kapture CX Vs Salesforce Sales Cloud	EventPro Software 4.3 22 ratings StudioCloud 4.5 10 ratings Applicative CRM True Client Pro Vs Applicative CRM Client Book CRM True Client Pro Vs Client Book CRM 1CRM 4.3 86 ratings True Client Pro Vs 1CRM
	View All Kapture CX Alternatives	View All True Client Pro Alternatives