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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Justworks logo
Payroll Software

4.7 495 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TriNet logo
HR Software

4.2 762 user ratings

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Overview

Description Justworks is a payroll monitoring software that helps businesses to streamline payroll, HR, benefits and compliance in order to work with more confidence. The software automatically calculates benefits, deductions and tax withholdings, making it easier for users to run their payroll. It helps to make off-cycle, contractor and vendor payments whenever required. With Justworks, companies can provide their employees with various benefits including high-quality medical, vision and dental insurance, besides 401(k) saving plans and perks. The software also offers a professional team of HR experts that helps users in online boarding, pre-built reports, PTO management and other areas alike. Justworks support businesses to stay compliant with their employer-related rules and regulations. It helps brands/employees to report and remit their federal, local and state payroll taxes and also to file W-2s and 1099s taxes. Moreover, users also get redressal to all of their payroll related queries from a dedicated team of experts available 24/7 over the phone, chat, email and SMS. Read more TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $8.0.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    66%
  • Popularity
    88%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    87%
  • Momentum
    64%
  • Popularity
    86%
SaaSworthy Awards # 7 Highly Rated # 7 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 495 user ratings
4.2/5 762 user ratings
Rating Distribution
  • Excellent

    71.1%
  • Very Good

    27.5%
  • Average

    0.6%
  • Poor

    0%
  • Terrible

    0.8%
  • Excellent

    54.6%
  • Very Good

    29.9%
  • Average

    6.2%
  • Poor

    2%
  • Terrible

    7.3%
User Sentiments

    User-friendly Interface, Excellent Customer Service, Comprehensive Benefits Package, Efficient Payroll Processing

    Limited Integrations, Mobile App Functionality Needs Improvement, Document Editing Issues, Limited HR Reporting Options

    Not Available
Review Summary

Overall, Justworks receives positive feedback for its user-friendly interface, comprehensive HR and payroll features, and excellent customer support. Reviewers appreciate the software's ease of use, time-saving capabilities, and helpful features like employee self-service and mobile accessibility. Justworks is particularly praised for its exceptional customer service, with users commending the responsiveness, knowledge, and willingness to go the extra mile demonstrated by the support team. While some reviewers mention occasional glitches or limitations in reporting capabilities, these are generally outweighed by the positive experiences reported by the majority of users.

User reviews of TriNet reveal a mixed experience. While many users appreciate the platform's ease of use, user-friendliness, and comprehensive features for managing payroll, benefits, and HR functions, concerns about customer service responsiveness and platform glitches emerge. Notably, users express dissatisfaction with the recent shift to a call center model, citing longer response times and a loss of personalized support. Some users also highlight the potential expense of TriNet's services, particularly for smaller businesses. Overall, TriNet offers value for its all-in-one HR solutions, but users caution that the platform's performance and support vary.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $8.0.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Payoll $8.00 $8.00 per user / month

PEO Basic $59.00 $59.00 per user / month

PEO Plus $109.00 $109.00 per user / month

EOR $599.00 $599.00 per month

TriNet Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: New York, NY Founded in: 2012 Located in: Dublin, California Founded in: 1998
Contact Details

+1 888-534-1711

https://justworks.com/

888 874 6388

https://www.trinet.com/

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