Justworks vs PrimePay Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Justworks

Payroll Software

4.7 495 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimePay

Payroll Software

3.9 112 user ratings

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Overview

Description	Justworks is a payroll monitoring software that helps businesses to streamline payroll, HR, benefits and compliance in order to work with more confidence. The software automatically calculates benefits, deductions and tax withholdings, making it easier for users to run their payroll. It helps to make off-cycle, contractor and vendor payments whenever required. With Justworks, companies can provide their employees with various benefits including high-quality medical, vision and dental insurance, besides 401(k) saving plans and perks. The software also offers a professional team of HR experts that helps users in online boarding, pre-built reports, PTO management and other areas alike. Justworks support businesses to stay compliant with their employer-related rules and regulations. It helps brands/employees to report and remit their federal, local and state payroll taxes and also to file W-2s and 1099s taxes. Moreover, users also get redressal to all of their payroll related queries from a dedicated team of experts available 24/7 over the phone, chat, email and SMS. Read more	PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more
Pricing Options	Free Trial Not Available Starts at $8.0.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 88% Momentum 66% Popularity 88%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 77% Momentum 63% Popularity 80%
SaaSworthy Awards	# 7 Highly Rated # 7 Most Popular	Not Available

Features

Total Features	17 Features	13 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 11 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 495 user ratings	3.9/5 112 user ratings
Rating Distribution	Excellent 71.1% Very Good 27.5% Average 0.6% Poor 0% Terrible 0.8%	Excellent 58% Very Good 11.6% Average 11.6% Poor 1.8% Terrible 17%
User Sentiments	User-friendly Interface, Excellent Customer Service, Comprehensive Benefits Package, Efficient Payroll Processing Limited Integrations, Mobile App Functionality Needs Improvement, Document Editing Issues, Limited HR Reporting Options	Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface
Review Summary	Overall, Justworks receives positive feedback for its user-friendly interface, comprehensive HR and payroll features, and excellent customer support. Reviewers appreciate the software's ease of use, time-saving capabilities, and helpful features like employee self-service and mobile accessibility. Justworks is particularly praised for its exceptional customer service, with users commending the responsiveness, knowledge, and willingness to go the extra mile demonstrated by the support team. While some reviewers mention occasional glitches or limitations in reporting capabilities, these are generally outweighed by the positive experiences reported by the majority of users.	PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.
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Pricing

Pricing Options	Free Trial Not Available Starts at $8.0.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Payoll $8.00 $8.00 per user / month PEO Basic $59.00 $59.00 per user / month PEO Plus $109.00 $109.00 per user / month EOR $599.00 $599.00 per month	Payroll Essentials (Small Businesses) Custom Payroll & Time Essentials (Small Businesses) Custom HCM Essentials (Small Businesses) Custom HR Pro (Large Businesses) Custom HCM Pro (Large Businesses) Custom HCM Premium (Large Businesses) Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Justworks Alternatives	View All PrimePay Alternatives