JRNI vs BookWhen Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

JRNI

Appointment Scheduling Software

5 1 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BookWhen

Appointment Scheduling Software

4.9 604 user ratings

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Overview

Description	JRNI is a scheduling platform that helps organizations improve their customer engagement and build relationships at scale. It allows organizations to connect with their customers anywhere and then deliver impressive experiences that will increase their involvement. This helps increase the customer loyalty and the customer lifetime value. JRNI uses adaptable digital to physical workflows, thereby bridging the gap between businesses, channels, and services. It also offers a single and resourceful platform to fulfill various customer and employee needs, which ensures better engagement, retention, and conversion. The platform simplifies scheduling, and maximizes the workforce utilization, whether online or in-store. This helps to create profitable omnichannel engagements. Organizations can also create unique events with the scalable and flexible software solutions. JRNI enhances the customer waiting experience in queues. The analytics tool helps to get valuable insights from the data, making it easy to track revenue and conversions, optimize the CX, etc. Other apps such as CRM, payment, and calendar can be seamlessly integrated into this cloud-based platform. Read more	Bookwhen is an online booking management platform that is used to handle reservations of any size, including outdoor activities, one-on-ones, music festivals, and so on. It enables you to give out free tickets or charge a fee and take payments online with reminder emails, waiting lists, and automatic confirmation options. With BookWhen, attendees are in charge of their own reservations, including transfers and cancellations. It provides features for attendee list, quick check-in and reporting that allow you to keep track of your reservations. You can customize your booking forms for each event, include disclaimers and check replies, and marketing opt-ins as attachments. You can accept payments online using a payment provider of your choice, offline through a 'pay later' feature. The platform enables you to set up email reminders before the event at a time that you choose. You can customize the field replies on the registration to ensure you have all of the information you want. Additionally, you can create a variety of ticket kinds for any event, such as VIP tickets, group/family tickets, and course tickets. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 67% Momentum 67% Popularity 81%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 82% Momentum 66% Popularity 84%
SaaSworthy Awards	# 6 Fastest Growing # 16 Fastest Growing	# 15 Fastest Growing # 12 Most Popular

Features

Total Features	11 Features	9 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 8 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	5/5 1 user ratings	4.9/5 604 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 92.5% Very Good 5.5% Average 0.3% Poor 0.3% Terrible 1.3%
User Sentiments	Not Available	Excellent Customer Support, Easy to Use Interface, Wide Range of Features, Extensive Integrations Lack of Refund Options, Inadequate Free Plan, Occasional Technical Issues, Limited Communication Features
Review Summary	Not Available	Overall, Bookwhen receives positive feedback from users, earning high praise for its user-friendly interface, ease of use, and time-saving capabilities. Customers appreciate its comprehensive features, such as online booking, scheduling, and payment processing, which enhance their business efficiency. The platform's integration with various tools and applications is also well-received. While some users have reported occasional technical glitches and customer support delays, the majority express satisfaction with Bookwhen's services and recommend it as a reliable solution for managing appointments and reservations.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $12.50. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	JRNI Custom	Free Free Lite $12.50 $15.00 per month Standard $24.16 $29.00 per month Plus $49.16 $59.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Booking Social 4.7 3 ratings JRNI Vs Booking Social Hupport 5 12 ratings JRNI Vs Hupport SnapAppointments 4.2 6 ratings JRNI Vs SnapAppointments GoSchedule 5 1 ratings JRNI Vs GoSchedule Scheduly 5 1 ratings JRNI Vs Scheduly	SimplyBook.me 4.6 1,002 ratings BookWhen Vs SimplyBook.me ClickBook 3.4 7 ratings BookWhen Vs ClickBook WebCommander Appointments BookWhen Vs WebCommander Appointments Bookable EventBookings 4.4 17 ratings
	View All JRNI Alternatives	View All BookWhen Alternatives