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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jotform logo
Online Form Builder Software

4.4 1,458 user ratings

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations. Read more Simple and intuitive forms that work anywhere on website without the hassle. Batteries included. Get started in 5 minutes and never miss a lead or support request ever again. This forms just work. File uploads without any hassle or additional setup. Just enable the file upload feature. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    68%
  • Popularity
    99%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    64%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%
SaaSworthy Awards # 1 Most Worthy # 6 Highly Rated
Not Available

Features

Total Features
11 Features
1 Features
Common Features for All
    App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
    Complex Forms Enables creating complex forms with formula support and various other fields
    Drag and drop Builder Has a pick-and-drop feature for easier designing
    Email Alerts Enables alerts via email each time a form has been filled up and submitted
    Form Sharing Enables sharing of the forms via sharable links and embed codes
    Form Templates Offers built-in template forms that are ready to be used right away
    HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
    Multi-page Forms Enables users to create forms that can be filled in multiple steps
    PDF Conversion Enables conversion of forms to PDF files for easy sharing
    Payments Enables payment collection from the visitors via popular payment gateways
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
  • + 8 More - Show Less
    • App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
      Complex Forms Enables creating complex forms with formula support and various other fields
      Drag and drop Builder Has a pick-and-drop feature for easier designing
      Email Alerts Enables alerts via email each time a form has been filled up and submitted
      Form Sharing Enables sharing of the forms via sharable links and embed codes
      Form Templates Offers built-in template forms that are ready to be used right away
      HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
      Multi-page Forms Enables users to create forms that can be filled in multiple steps
      PDF Conversion Enables conversion of forms to PDF files for easy sharing
      Payments Enables payment collection from the visitors via popular payment gateways
      Skip Logic It hides the irrelevant pages or questions based on previous responses.

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 1,458 user ratings
    Not Available
    Rating Distribution
    • Excellent

      71.7%
    • Very Good

      18.1%
    • Average

      1%
    • Poor

      1.3%
    • Terrible

      8%
    Not Available
    User Sentiments

      User-Friendly Interface, Extensive Template Library, Extensive Integrations, Excellent Customer Support

      Frequent Account Logouts, Limited Customization Options for Smaller Businesses, Occasional Support Inconsistencies, Mobile App Functionality Issues

      Not Available
    Review Summary

    Jotform's user reviews reveal a mixed bag of experiences. While many users praise its ease of use, customizable forms, and mobile-friendly interface, others express concerns about its pricing structure, limited features, and occasional glitches. Many users find the form-building process straightforward and appreciate the drag-and-drop functionality. However, some users encounter difficulties when trying to implement more advanced features. Additionally, several users mention that Jotform's pricing can be confusing and that they were not fully aware of the costs involved before signing up.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $34.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Bronze $34.00 $39.00 per month

    Silver $39.00 $49.00 per month

    Gold $99.00 $129.00 per month

    Enterprise Custom

    Betterform Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Form Builder screenshot
    + 5 More
    Not Available
    Videos Video Thumbnail
    + 5 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2006

    Not available

    Contact Details

    Not available

    https://www.jotform.com/

    Not available

    https://betterform.io/

    Social Media Handles

    Not available

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