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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ivanti ITAM Suite logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Snipe-IT logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Ivanti ITAM Suite is a service management solution that helps companies to improve their IT service and outcomes alike, offering the best experiences to individual users consistently. The solution enables companies to deliver new levels of satisfaction and effectiveness for their IT service management operations by making the business more compliant, productive and secure. Further, organisations can depend on Ivanti ITAM Suite to optimise the performance of their IT assets throughout the entire business lifecycle by tracking warranty, contracts and financial information, besides making sure that their assets are secured and managed efficiently. Also, a voice-driven application offered by the platform is capable of dramatically improving the call experiences for employees, agents and customers on the go. A comprehensive picture of the entire asset portfolio that includes license renewals, purchase history and contract-related information is capable of enhancing customer experiences. Apart from that, companies can also use this solution to automate HR service delivery, streamline day to day workflows, align their security strategies and gain project and portfolio wise insights. Read more Snipe-IT is an open-source IT asset management software, helping out IT departments with electronic device monitoring services that their employees are using at present. Snipe-IT comes with an interactive dashboard where admins get an overall view of company-owned accessories, components, consumables, and assets in an efficient manner. They can also keep track of employee-wise locations and assigned devices. For asset management, the software enables users to see which assets are assigned to which employees and what are their physical locations. In addition, they can also monitor current deployment levels of individual assets, besides taking care of pending, ready to deploy, or archived assets facilitating effective management. For seamless license management, Snipe-IT lets IT departments activate email alerts reminding users about upcoming expiry dates. It can also be used to send real-time email notifications related to asset checkout/check-in, check-in deadline, and low inventory processes. Moreover, Snipe-IT also comes with a robust JSON REST API that enables users to develop custom integrations and automation based on their specific needs. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $33.33.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    63%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    79%
  • Momentum
    68%
  • Popularity
    80%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 44 user ratings
4.6/5 39 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    47.7%
  • Very Good

    43.2%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    59%
  • Very Good

    38.5%
  • Average

    2.6%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $33.33.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Ivanti IT Asset Management Suite Custom

Self-Hosted Others

Hosted $33.33 $39.99 per month

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Configuration Management Not Available Alerts
+ 3 More
Videos Video Thumbnail
+ 1 More
Not Available Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: South Jordan, Utah Founded in: 1985 Located in: San Diego, California Located in: Austin, TX
Contact Details

+1-888-253-6201

https://www.ivanti.com/solutions/it-asset-management

+1 844-476-4734

https://snipeitapp.com/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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