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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ivanti ITAM Suite logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ITM IT Asset Management logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Ivanti ITAM Suite is a service management solution that helps companies to improve their IT service and outcomes alike, offering the best experiences to individual users consistently. The solution enables companies to deliver new levels of satisfaction and effectiveness for their IT service management operations by making the business more compliant, productive and secure. Further, organisations can depend on Ivanti ITAM Suite to optimise the performance of their IT assets throughout the entire business lifecycle by tracking warranty, contracts and financial information, besides making sure that their assets are secured and managed efficiently. Also, a voice-driven application offered by the platform is capable of dramatically improving the call experiences for employees, agents and customers on the go. A comprehensive picture of the entire asset portfolio that includes license renewals, purchase history and contract-related information is capable of enhancing customer experiences. Apart from that, companies can also use this solution to automate HR service delivery, streamline day to day workflows, align their security strategies and gain project and portfolio wise insights. Read more ITM IT Asset Management is an enterprise cloud-based asset management platform based on the ISO 50001 standard that allows finance, security, IT, administration, and HR teams to manage assets and interact with customers on the move. It helps you keep track of any asset you manage, whether it's a Microsoft license or a set of electrical fixtures. With ITM IT Asset Management, you can manage assets much more effectively utilizing beacons, RFID, and barcodes among other technologies in a paperless environment. With ITM IT, every regulation is a book containing regulations and reporting forms and companies Act 2013 and Income Tax Act books are all included by default. In ITM, every phone call, email, chat and comment can be transformed into tickets. The platform eliminates the need to move between different tools and facilitates management of all the tasks from a single platform. Both internal and external customers can use the same software to maintain their assets. Additionally, users can keep track of IT priorities and issue reports using the Incident Management dashboard provided by ITM. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.00.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    63%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    77%
  • Momentum
    62%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.4/5 44 user ratings
4.9/5 12 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    47.7%
  • Very Good

    43.2%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    91.7%
  • Very Good

    8.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.00.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Ivanti IT Asset Management Suite Custom

Startup Plan $49.00 $49.00 per month

Premium Plan $99.00 $99.00 per month

Professional Plan $199.00 $199.00 per user / year

SME Plan $599.00 $599.00 per month

Ultimate Plan $999.00 $999.00 per month

Enterprise Plan $5,999.00 $5,999.00 per month

NinjaOne Custom

 
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Screenshots & Videos

Screenshots Configuration Management Not Available Alerts
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Videos Video Thumbnail
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Vendor information

Company Details Located in: South Jordan, Utah Founded in: 1985 Located in: Faridabad, India Located in: Austin, TX
Contact Details

+1-888-253-6201

https://www.ivanti.com/solutions/it-asset-management

+91-97690 22209

https://itassetmanagement.in/

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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