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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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Featured
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve |
Featured
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
monday.com |
| Description | Ivanti ITAM Suite is a service management solution that helps companies to improve their IT service and outcomes alike, offering the best experiences to individual users consistently. The solution enables companies to deliver new levels of satisfaction and effectiveness for their IT service management operations by making the business more compliant, productive and secure. Further, organisations can depend on Ivanti ITAM Suite to optimise the performance of their IT assets throughout the entire business lifecycle by tracking warranty, contracts and financial information, besides making sure that their assets are secured and managed efficiently. Also, a voice-driven application offered by the platform is capable of dramatically improving the call experiences for employees, agents and customers on the go. A comprehensive picture of the entire asset portfolio that includes license renewals, purchase history and contract-related information is capable of enhancing customer experiences. Apart from that, companies can also use this solution to automate HR service delivery, streamline day to day workflows, align their security strategies and gain project and portfolio wise insights. Read more | InvGate Assets is a hybrid I.T. asset management software that serves businesses across various organizations. The software can be deployed on the basis or hosted in the cloud with features including software metering, asset inventory management, remote desktops, network discovery, and more. InvGate Asset is a useful tool to keep track of its I.T. software and hardware while keenly focusing on inventory instantaneously. Using these tools, users can aggregate asset information, third party resources, and network discovery. InvGate's Asset Management potentialities include everything from a fit for purpose to software asset management tools and much more. This tool also offers seamless integration for optimal issue resolution. Moreover, software license management enables users to manage a record of software licenses. InvGate is perfect for an organization because it is cost-effective and allows users to control, manage, and secure its I.T. assets. It also helps to acquire visibility of all asset life cycles from recruitment to maintenance and disposal. From enhanced I.T. support capabilities to cost better management, users get everything with InGate Assets that comprises a quotation-based pricing strategy. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 1 Most Popular |
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User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
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Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Ivanti IT Asset Management Suite Custom |
InvGate Assets Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
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| Company Details | Located in: South Jordan, Utah Founded in: 1985 | Located in: Buenos Aires, Argentina | Located in: Boston, Massachusetts | Located in: New York, NY 10003 Founded in: 2012 |
| Contact Details |
+1-888-253-6201 |
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1 855 263 2838 |
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