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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iubenda logo
GDPR Compliance Software

4.1 188 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Usercentrics logo
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Overview

Description iubenda is a compliant solution for apps, websites and organisations. The platform follows a 360⁰ approach to offer Attorney-level solutions in multiple languages. The software provides more than 1500 customisable clauses, which get automatically updated if law changes in the operating region. Users can create legal documents in minutes and integrate them with their websites and apps. They can also customise their website’s cookie banner, manage prior consent and blocking, set advertising preferences and collect explicit consent for Google ads. Further, to generate precise terms and conditions, iubenda provides hundreds of customisable combinations optimised for e-commerce, marketplace, SaaS, apps and more. It integrates with user’s consent collection forms, syncs with their legal documents and reviews consent records on a dashboard. For internal privacy management, the solution allows easy documentation of data processing activities. Further, iubenda provides ultimate legal solutions for CCPA, GDPR, LGPD, mobile apps and agencies, enabling proper compliance with the law. Read more The Usercentrics Smart Data Protector is a service that blocks third-party technologies you added to your website and activates them only for users that give their consent via the CMP. Your users get a sneak-peek of the content and are therefore incentivized to interact with the consent layer in the preview image. You should make sure the information found in the CMP is in sync with your Privacy Policy. Only then can you avoid inconsistency which might open up a compliance gab that could be used to your legal disadvantage. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $9.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    97%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    92%

Features

Total Features
8 Features
8 Features
Common Features for All
    Consent Management It refers to the process where the company collects the personal details of the user through cookies.
    Data Mapping A process to map source data fields to their related target data fields.
    Guided Process The process offers helpful hints and explanations to website owners wherever needed.
    Incident Management Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future
    Interactive Dashboard It provides easy visualization of data
    Multi-language Support Available in multiple languages to support global customers
    Multi-user Support Multi-user support helps a team to collaborate by signing in simultaneously and accessing share each other's work.
    Offline Viewing The offline viewing process helps in viewing the cookie policy when offline.
    Policy Management Helps to design, maintain, update and report on compliance rules, regulations and policy status electronically so that it is easily accessible
    Sensitive Data Identification Inspects the sensitive data (PII, PCI, PHI) in file contents and classifies the files, folders, and data based on vulnerability
    White Labeling To rebrand using customized name, logo and digital impressions
  • + 5 More - Show Less
    • Consent Management It refers to the process where the company collects the personal details of the user through cookies.
      Data Mapping A process to map source data fields to their related target data fields.
      Guided Process The process offers helpful hints and explanations to website owners wherever needed.
      Incident Management Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future
      Interactive Dashboard It provides easy visualization of data
      Multi-language Support Available in multiple languages to support global customers
      Multi-user Support Multi-user support helps a team to collaborate by signing in simultaneously and accessing share each other's work.
      Offline Viewing The offline viewing process helps in viewing the cookie policy when offline.
      Policy Management Helps to design, maintain, update and report on compliance rules, regulations and policy status electronically so that it is easily accessible
      Sensitive Data Identification Inspects the sensitive data (PII, PCI, PHI) in file contents and classifies the files, folders, and data based on vulnerability
      White Labeling To rebrand using customized name, logo and digital impressions
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 188 user ratings
    4.6/5 88 user ratings
    Rating Distribution
    • Excellent

      71.8%
    • Very Good

      5.9%
    • Average

      2.7%
    • Poor

      3.7%
    • Terrible

      16%
    • Excellent

      69.3%
    • Very Good

      26.1%
    • Average

      3.4%
    • Poor

      0%
    • Terrible

      1.1%
    User Sentiments

      Excellent Customer Support, Comprehensive GDPR Compliance Solutions, User-Friendly Interface, Regular Updates and Legal Accuracy

      Complex Integration for Multilingual Websites, Occasional Inconsistent Customer Service Response Times, Limited Customization Options for Advanced Users, Confusing Free Version Limitations

      Easy Implementation, Great Customer Support, Comprehensive Service Database, Customization Options

      Confusing User Interface, Limited Design Customization, Steep Learning Curve, High Pricing

    Review Summary

    Overall, users have mixed opinions about the product. While some users praised its ease of use, helpful customer support, compliance with various regulations, and affordability for small businesses, others expressed concerns regarding its complexity, occasional technical glitches, lack of certain features, and limited customization options. Some users also mentioned the need for improved user interface and better integration with other platforms.

    User reviews of Usercentrics consistently highlight its effectiveness as a consent management platform, particularly for large companies seeking to streamline processes and ensure GDPR compliance. Users praise its user-friendliness, comprehensive features, and robust legal compliance capabilities. While some mention a steep learning curve for advanced features and a somewhat high price, the general sentiment is positive, with numerous users specifically stating Usercentrics is better than competitors like OneTrust. Notably, Users frequently cite excellent customer support and the ability to integrate the platform with popular marketing and analytics tools as strong assets.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $9.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Personal (Bundles) $29.00 $29.00 per year

    Business (Bundles) $9.00 $9.00 per month

    Business Plan (Bundles) $22.00 $22.00 per month

    Basic (One site/App) Free

    Pro (One site/app) $29.00 $29.00 per year

    Ultra (One site/app) $129.00 $129.00 per year

    Pro (Multiple sites/apps) Others

    Ultra (Multiple sites/apps) Others

    Free Free

    Standard Others

    Business Others

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Footer
    + 2 More
    Admin Interface
    + 2 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Milan, Italy Founded in: 2011 Located in: Munich, Germany Founded in: 2017
    Contact Details

    Not available

    https://www.iubenda.com/

    Not available

    https://usercentrics.com/

    Social Media Handles

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