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| Description | IT Glue is an intuitive IT document management platform that helps companies to maximise efficiency, transparency and consistency within teams. The platform can be used to link a variety of related documents together, providing real-time access to valuable information to individual users. Moreover, admins can also keep their documents secure with the help of an immutable audit trail and a next-generation password management engine, which is fully lined with all of the other documents/information. IT Glue supports dozens of integrations with popular PSA, BDR RMM and other platforms, making it easy for users to sync and store documents in a more organised way. Moreover, programmatic access to write and read about account-specific data and connect with third-party tools, speed up the entire document management process. SOC 2 compliance, access control and secure password vault, offers enterprise-grade security that wins the overall confidence of user companies. The platform also allows admins to create a personal password alongside a shared team password to add another layer of security. Read more | N-able Passportal software provides MSPs with a password-protected management system to simplify and fortify credential operations. The software creates robust passwords, prevents password repetition, and manages password changes and servicing. It also boosts productivity through quick onboarding, process automation, as well as integrations. Thus, users may operate more efficiently with centrally managed IT documents. The software won an award from Expert Insights in the best password management category because of the great feature it offers. It keeps all necessary information and login details in an encrypted manner, eliminates all security threats by removing password management from the end-user. Password risks are decreased by users' ability to securely record, maintain, and recover protected information and credentials rapidly. Structured documentation also makes it possible to quickly enlist and train incoming technicians. When technicians leave, it automatically disables access and locks down the system. It also offers templates to streamline procedures and information. Read more |
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Centralized Documentation, Extensive Integrations, Easy to Use Interface, Robust Search Functionality Mobile App Functionality, Occasional System Outages, Limited Customization Options, Slow Support Response |
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| Review Summary |
Overall, reviewers found the product easy to use and helpful in centralizing and organizing IT documentation. Many appreciated its user-friendly interface, the ability to easily add and search for information, and the option to create customized reports. Additionally, reviewers noted the excellent customer support and regular updates that enhance the product's functionality. Some users experienced occasional glitches and suggested improvements for the mobile app and integration options. However, most reviewers agreed that the product is valuable for managing and streamlining IT documentation, making it a reliable choice for businesses seeking a comprehensive documentation management solution. |
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Basic $29.00 $29.00 per user / month Select $34.00 $34.00 per user / month Enterprise $39.00 $39.00 per user / month |
N-able Passportal Custom |
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| Company Details | Located in: Vancouver, British Columbia Founded in: 2013 | Located in: Ontario, Canada |
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+1 844-235-4583 |
1-855-679-0817 |
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