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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Interactio is an isolated simultaneous interpretation platform that bridges the gap between multilingual online events. The platform interprets virtual meetings held by governments, whether they are hybrid meetings that are integrated directly with one's hardware or meetings held directly through the platform. It offers devoted technical support, qualified interpreters, and the best security measures guaranteed through auditing and risk evaluation that prioritise valuable data and streams. Even business meetings can be conducted without difficulty, and people can enjoy interacting with one another while also fostering relationships. The platform offers complete technical assistance, limitless language options, and complete backing for hybrid, on-site, and remote meetings on the Interactio platform or other video streaming services. The technology also allows users to stream genuine interpretations in any language and arrange hybrid, online, or in-person activities. Despite linguistic disparities, people can easily converse with one another. It is possible to utilise the software as a stand-alone multilingual conferencing platform without the need for any additional third-party software or resources. Read more | Intrado, Formerly West, is an innovative, cloud-based, global technology partner to clients around the world. This solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable turning Information into Insight. Communication solutions work better when they work together. Give team everything they need to engage with coworkers, customers, prospects, and partners. This business isn’t cookie cutter, and communication tools shouldn’t be, either. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
14 Features
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1 Features
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| Common Features for All |
Audio Conferencing
File Sharing
Guest users
HD Video Streaming
Hand Raising
Live Chat
Meeting Scheduler
Participant Permissions
Polls (Voting)
Remote Control
Screen Sharing
Session Recording
Switch Presenter
Virtual Whiteboard
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Audio Conferencing
File Sharing
Guest users
HD Video Streaming
Hand Raising
Live Chat
Meeting Scheduler
Participant Permissions
Polls (Voting)
Remote Control
Screen Sharing
Session Recording
Switch Presenter
Virtual Whiteboard
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| User Sentiments |
User-friendly interface, Excellent customer service, High quality audio, Reliable platform Limited video features, Occasional technical issues, Lack of free version, Mobile-centric design |
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| Review Summary |
Interactio users frequently praise its user-friendly interface, ease of setup, and comprehensive set of features. The platform's ability to centralize customer interactions across multiple channels, including social media, email, and live chat, is a key selling point. Reviewers also appreciate Interactio's customizable reporting and analytics capabilities, which provide valuable insights into customer behavior and agent performance. While some users have experienced occasional technical issues, the overall sentiment towards Interactio is overwhelmingly positive, with many reviewers highlighting its positive impact on their customer service operations. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Interactio Custom |
InterCall Call Manager Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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+ 2 More
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| Company Details | Located in: Vilnius, Lithuania Founded in: 2014 | Located in: Omaha, Nebrask |
| Contact Details |
+1 831-777-4441 |
+1 800-707-9131 |
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