innRoad vs HERO Hospitality PBX Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

innRoad

Hotel Management Software

4.6 129 user ratings

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HERO Hospitality PBX

Hotel Management Software

4 1 user ratings

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Overview

Description

innRoad is a cloud-based PMS designed to meet the needs of properties of all sizes. Checking guests in and out, assigning rooms, processing reservations. More than 20 reports allow you to report on everything (reservations, accounts, net sales, daily flash, etc.). Keeping track of guest requests, housekeeping tasks, room maintenance. Group reservations (blocks, route billing, group pickups via the booking engine, dynamic group reporting). Read more

HERO Hospitality is a hospitality PBX solution built specifically for hotels, resorts & other hospitality environments including military and government housing. HERO hospitality PBX is a flexible solution that can be rapidly integrated & deployed into any hospitality environment. The platform is compatible with all the leading hotel PMS systems and a wide range of analog and IP-based phones from leading manufacturers. The HERO Hospitality PBX solution comes with a built-in billing platform that enables hospitality operators and service providers to easily manage hotel guest accounts and payments. Read more

Pricing Options

Free Trial Not Available
Starts at $10.00. Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

88%
Momentum

64%
Popularity

85%

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

66%
Reviews

67%
Momentum

60%
Popularity

62%

Features

Total Features	13 Features	2 Features
Common Features for All	Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel Hotel Group Management Helps in managing a chain of hotels under a particular group Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform. Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner + 10 More - Show Less	Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel Hotel Group Management Helps in managing a chain of hotels under a particular group Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform. Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.6/5 129 user ratings	4/5 1 user ratings
Rating Distribution	Excellent 72.1% Very Good 22.5% Average 3.1% Poor 0% Terrible 2.3%	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Not Available Starts at $10.00. Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials $10.00 $10.00 per month Custom Custom	HERO Hospitality PBX Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All innRoad Alternatives	View All HERO Hospitality PBX Alternatives