Inmoment vs SimpleX Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inmoment

Text Mining Software

3.4 11 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SimpleX

Text Mining Software

4.6 5 user ratings

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Overview

Description

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more

SimpleX is a simple user interface to analyze, tag, categorize and filter hundreds of quotes. The software offers tools to search answers and segment keywords with smart scores. Cluster text answers into editable topics and generate charts to meet needs. Retrieve text data from any source providing results under .xlsx, .csv or .txt* formats. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

93%
Momentum

64%
Popularity

81%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

79%
Momentum

62%
Popularity

70%

Features

Total Features	9 Features	7 Features
Common Features for All	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Competitive Analysis Monitors activities of competitive products and services Document Classification Classifies structured and unstructured document based on analysis Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. + 6 More - Show Less	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Competitive Analysis Monitors activities of competitive products and services Document Classification Classifies structured and unstructured document based on analysis Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	3.4/5 11 user ratings	4.6/5 5 user ratings
Rating Distribution	Excellent 45.5% Very Good 18.2% Average 0% Poor 0% Terrible 36.4%	Excellent 80% Very Good 0% Average 20% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Core cx Custom Enterprise Custom Custom Custom	Pay per Use Others Pro Others Advanced Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Keatext 4.1 40 ratings Inmoment Vs Keatext DiscoverText 4.5 102 ratings Inmoment Vs DiscoverText Kapiche Inmoment Vs Kapiche Cx Moments 4.7 11 ratings Inmoment Vs Cx Moments Altair AI Studio (formerly RapidMiner) Inmoment Vs Altair AI Studio (formerly RapidMiner)	SAS Text Miner 5 2 ratings SimpleX Vs SAS Text Miner DiscoverText 4.5 102 ratings SimpleX Vs DiscoverText Text2data 5 1 ratings SimpleX Vs Text2data WordStat 5 3 ratings SimpleX Vs WordStat teX-ai SimpleX Vs teX-ai
	View All Inmoment Alternatives	View All SimpleX Alternatives