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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Infor HMS logo
Hotel Management Software

3.7 11 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

The Booking Factory logo
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Overview

Description Infor HMS (Hospitality Management Solution) is a futuristic Property Management System able to handle different challenges within the hospitality industry. It can be used to streamline hotel-related operations, fine-tune guest services and fulfil guests’ expectations on the go. Moreover, Info HMS is scalable, satisfying the current and changing requirements of individual businesses. The platform uses a multi-tenant AWS based architecture that promotes growth in a stable and secure way. It also implements advanced mobile functionality that allows mobile-based check-ins and check-outs, including guest services. Further, Infor HMS with its inbuilt hotel PMS integration facility, supports gaming systems, loyalty programs, payments and more. Infor HMS aids businesses to provide a more personalised guest experience by centralising guest profiles. The configuration of the platform can be changed, presenting a customisable display and functionality, fit for any user. With accessible reports containing organisational data, the software increases team collaboration enabling informed strategies. Inform HMS not only empowers organisations with better scalability and resilience but also merges guest data and tracks guest preferences in an automated manner. Thus adding clarity to high-value guests. Read more The Booking Factory is a comprehensive property management software that enables businesses to get various booking related tasks monitored on the go and invest more time on individual guests. The software comes with a detailed dashboard where users can track live feed for incoming reservations, check-ins and check-outs for the day and even KPIs for the next 30 days. It also includes a calendar with a modified view, enabling seamless business management. The Booking Factory enables managers to add seasonality pricing, occupancy or room-based pricing/restrictions visible to multiple employees. It is a secure software that uses up-to-date encryption mechanisms and follows the latest HTTPS protocols. Further, with The Booking Factory, users get access to detailed data reports offering proper insights into related booking activities. The software also enables hotels to create a database of their returning guests, so they can offer discounts or loyalty points as needed. Finally, automated emails, charges and personalised triggers help with the easing of burden over employees. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    69%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    89%
  • Momentum
    62%
  • Popularity
    75%

Features

Total Features
8 Features
5 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • + 5 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.7/5 11 user ratings
    4.7/5 12 user ratings
    Rating Distribution
    • Excellent

      27.3%
    • Very Good

      36.4%
    • Average

      18.2%
    • Poor

      18.2%
    • Terrible

      0%
    • Excellent

      66.7%
    • Very Good

      33.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Infor HMS Custom

    Standard Custom

    Channels Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Bookings
    + 3 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: New York, New York Located in: Haarlem, North Holland
    Contact Details

    866-244-5479

    https://www.infor.com/products/hms

    +44 20 3608 7660

    https://thebookingfactory.com/

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